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Five Steps to Building an Online Customer Experience Competency
sponsored by IBM
WHITE PAPER: This resource gives steps organizations can take to ensure a better online customer experience. Customer experience is critical to an organization's success, and these relatively simple steps can significantly improve customer relations.
Posted: 24 Mar 2014 | Published: 24 Mar 2014

IBM

The Most Powerful of Adversaries: NSA Programs and Techniques Provide Lessons in Data Privacy and Managing Enterprise Collaboration
sponsored by IntraLinks, Inc
WHITE PAPER: This resource reveals best practices on how to protect intellectual property, especially from the U.S. National Security Agency (NSA) and other government actors, who have the power to exploit critical data.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

IntraLinks, Inc

Practical Approaches for Securing Web Applications across the Software Delivery Lifecycle
sponsored by IBM
WHITE PAPER: Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don’t understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle.
Posted: 16 Jun 2010 | Published: 08 Jul 2009

IBM

15 Minutes to Complete Data Protection
sponsored by CipherOptics
WHITE PAPER: Increasingly, data is the most important asset a company owns. Protecting this data used to mean costly configurations that resulted in increased latency and network speed. This paper examines ways to protect this valuable data in just 15 minutes.
Posted: 13 Mar 2006 | Published: 31 Dec 2005

CipherOptics

Evaluating Storage Security Solutions: Considerations and Best Practices for Securing Sensitive Data
sponsored by Decru, a NetApp company
WHITE PAPER: Enterprises are no longer asking "why do I need to encrypt?" Instead, they are asking "what do I have to encrypt and how should I do it?" As encryption technologies proliferate, learn what you need to know to pick the ri...
Posted: 13 Dec 2006 | Published: 01 Dec 2006

Decru, a NetApp company

Nine Easy Steps for a Quick Customer Experience Tune-Up
sponsored by SAP America, Inc.
WHITE PAPER: As competitors begin to offer comparable products, the customer experience (CE) becomes the new imperative for ensuring customer loyalty and satisfaction. This white paper provides nine easy steps for a quick customer experience tune-up. Use these helpful tips to start improving your customer experience today.
Posted: 25 Jul 2011 | Published: 25 Jul 2011

SAP America, Inc.

Certifiedmail Managed Service
sponsored by DataMotion
WHITE PAPER: Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
Posted: 09 Feb 2011 | Published: 08 Feb 2011

DataMotion

Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Logicalis

Protect Your Customer Data for Peace of Mind
sponsored by Cisco Systems, Inc.
WHITE PAPER: When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
Posted: 22 Feb 2008 | Published: 01 Jan 2007

Cisco Systems, Inc.

Big Data Gets Personal
sponsored by SAP America, Inc.
WHITE PAPER: In this report from the MIT Technology Review, discover 10 must-read articles about the relationship between personal data and big data. Find out how companies are leveraging customer information and the pros and cons of releasing personal data via the Web or otherwise.
Posted: 27 Jan 2014 | Published: 27 Jan 2014

SAP America, Inc.
 
 
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