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Modern Relationships: Predictive Analytics, Machine Learning and Meaningful Customer Relationships
sponsored by Zendesk
VIDEO: Join Jason Maynard, Director of Data and Analytics, and Dave Dyson, Senior Customer Service Evangelist to learn how machine learning can help improve your customer relationships, and how predictive analytics can further improve support and raise customer satisfaction.
Posted: 19 Apr 2017 | Premiered: 30 Dec 2016

Zendesk

Case Study: How Atom Bank Used CEM To Become The UK's First All-Digital Bank
sponsored by Genesys
VIDEO: In the digital age, it's become necessary for businesses to constantly rework and reimagine how they interact with their customers. In this case study, learn how Atom Bank became the UK's first all-digital bank. Discover how customer experience technology was implemented to allow customers to communicate using voice, chat, email or social media.
Posted: 27 Feb 2017 | Premiered: 27 Feb 2017

Genesys

Rabobank International Enabling Customers to Bank Safe With HP
sponsored by Hewlett-Packard Enterprise
WEBCAST: View this brief webcast to see what one financial industry leader sees as a solution fit for the security future of his organization, and how strategies involving big data and education can keep customers' money and data safe from cybercrime.
Posted: 27 Nov 2013 | Premiered: Nov 27, 2013

Hewlett-Packard Enterprise

Technical Support for Your Growing IT Inventory
sponsored by IBM
VIDEO: Reactive IT support for critical maintenance is no longer enough. Tune into this video to improve IT service and simplify inventory management with strategic implementation of a technical support appliance that provides user-specified hardware inventory discovery.
Posted: 28 Mar 2017 | Premieres: 06 Jul 2017

IBM

FS & GDPR - The Path To Compliance
sponsored by Informatica
WEBCAST: In financial services institutions, there are challenges to overcome when it comes to data: An overabundance of customer data, enterprise data governance isn't a widespread practice, and disparate technology to manage data. Learn how complying with the General Data Protection Regulation (GDPR) can help you overcome some of these challenges.
Posted: 25 May 2017 | Premiered: May 23, 2017

Informatica

Best Practices to De-risk Your Windows 10 Migration
sponsored by Riverbed Technology, Inc.
WEBCAST: Windows 10 is intended to deliver a unified user experience across all of the devices in your environment, but planning and executing a smooth migration is complex. To get it right, you must validate that app performance, device health, and end user experience are as good or better after upgrading.
Posted: 01 May 2017 | Premiered: Apr 27, 2017

Riverbed Technology, Inc.

IT Solutions Provider Fit Revamps Data Center Ecosystem for SAP Appliance Support
sponsored by Lenovo
VIDEO: Watch this video to learn how Fit achieved greater return on investment from its physical data center space—including its expansive HANA appliances—for scalable growth with the right server architecture.
Posted: 20 Mar 2017 | Premiered: 15 Mar 2017

Lenovo

The Importance of B2B Integration
sponsored by IBM
VIDEOCAST: IDC analyst Chandana Gopal explains why the LOB is critical in helping create a modernized B2B architecture.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

Visual Digital Platforms: Crucial Technology to Eliminate Poverty
sponsored by Hewlett-Packard Enterprise
VIDEO: See how Foundation Paraguay helps thousands of families overcome poverty with digital services and a bottom-up approach.
Posted: 30 Jan 2017 | Premiered: 30 Jan 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise

Road to Modernization
sponsored by IBM
WEBCAST: Over 50% of LOB execs list better strategic relationships and reduced costs as B2B integration benefits. Modernize now.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM
 
 
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