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Planning Strategy

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Planning StrategyWhite Papers (View All Report Types)
 
Customer Experience (CX) Metrics and Key Performance Indicators
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Consider the User Experience and Operational Efficiency
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Cisco Systems, Inc.

IT Service Management: It's About Managing Change
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett-Packard Company

Management Excellence: The Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

Business Intelligence Enterprise Edition Technical Overview
sponsored by Oracle Corporation
WHITE PAPER: This paper offers in-depth insights into Oracle business intelligence systems, including 11g design, BI server, analysis and reporting, BI interactive dashboard, scorecard and strategy management, and much more.
Posted: 01 Oct 2010 | Published: 01 Jun 2010

Oracle Corporation

Cloud Computing Drives Breakthrough Improvements in IT Service Delivery, Speed, and Costs
sponsored by IBM
WHITE PAPER: This white paper discusses the business drivers motivating IT buyers to consider cloud computing as an alternative to traditional dedicated IT architectures and in-house sourcing models. It describes how IBM is investing to support public, private, and hybrid cloud solutions. Read this paper now to learn more.
Posted: 03 Dec 2010 | Published: 03 Dec 2010

IBM

Introducing a Capacity Management Maturity Model
sponsored by TeamQuest Corporation
WHITE PAPER: As greater demands are placed on IT for efficiency and productivity, it is becoming more important for IT organizations to adopt more sophisticated business process management methods. Learn about a capacity management approach that allows IT to plan for improved services.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

TeamQuest Corporation

Planning, Budgeting and Forecasting – A Software Selection Guide
sponsored by IBM
WHITE PAPER: This guide outlines a systematic approach to software evaluation and selection that aligns best practices and leading-edge technology with planning activities.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM

Enterprise Performance Management - Management Excellence Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context.
Posted: 01 Oct 2010 | Published: 01 Sep 2008

Oracle Corporation

Establishing a Culture of Measurement - A Practical Guide to BI
sponsored by Information Builders
WHITE PAPER: Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.
Posted: 19 Jun 2008 | Published: 01 Sep 2003

Information Builders
 
 
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