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HP Finextra Customer Experience Report 2013
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper reveals the results of a survey focused on customer interaction in the banking industry, with 103 responses coming from 52 different European retail financial groups. Read on to discover the key forces that are impacting customer experiences.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

Hewlett-Packard Limited

Meeting the new data needs of today’s changing financial institutions
sponsored by IBM
WHITE PAPER: This white paper describes an approach to data storage and protection that addresses the growing storage management challenges in the banking industry – including those introduced by big data.
Posted: 23 Oct 2013 | Published: 30 Apr 2012

IBM

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service
sponsored by Imprivata
WHITE PAPER: This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs.
Posted: 11 Apr 2014 | Published: 28 Feb 2010

Imprivata

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

Lloyds Banking Group
sponsored by Hitachi Data Systems
WHITE PAPER: Following the integration between Lloyds TSB and HBOS in 2009, the newly formed Lloyds Banking Group emerged as the UK’s largest retail bank. Read this white paper to learn how they used virtualisation to ensure its Wholesale Markets and Treasury and Trading (WMTT) department could operate at an enterprise level.
Posted: 09 Dec 2010 | Published: 09 Dec 2010

Hitachi Data Systems

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks
sponsored by Vision Solutions
WHITE PAPER: The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
Posted: 09 May 2008 | Published: 01 Jan 2007

Vision Solutions

Eagle Bank Keeps Deposits and Customer Data Safe
sponsored by Imprivata
WHITE PAPER: This case study highlights one bank's successful enforcement of a strong password policy by implementing a single sign-on (SSO) solution. Read on to learn how you can maintain GLBA compliance, and reduce IT's access management.
Posted: 11 Apr 2014 | Published: 28 Feb 2010

Imprivata

Managing 21st Century Business and Technology Innovation: Core Banking Transformation with System z
sponsored by IBM
WHITE PAPER: This paper provides practical insights into global best practices and the strategic benefits of core banking transformation through the lens of the CEO, COO and CIO.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

Protecting Commercial Online Banking Customers from Next-Generation Malware
sponsored by IronKey
WHITE PAPER: Cybercriminals are now using advanced malicious software (malware) to attack the computers of finance professionals in companies and government agencies. Read this paper now to learn how your business can stay protected from these threats.
Posted: 22 Nov 2010 | Published: 22 Nov 2010

IronKey

Your Small Business Security Questions Answered: SocialNetworks, SensitiveData, Business Banking
sponsored by AVG Technologies USA, Inc.
WHITE PAPER: This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
Posted: 05 Nov 2010 | Published: 05 Nov 2010

AVG Technologies USA, Inc.
 
 
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