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Hardware Maintenance and Support Services White Papers (View All Report Types)
 
How Automated Practices Overcome 3 Challenges of IT Service Management
sponsored by IBM
WHITE PAPER: This exclusive white paper explores 3 major challenges of IT service management and examines how automated practices can potentially overcome these pitfalls.
Posted: 06 Jul 2015 | Published: 31 Dec 2014

IBM

Why Patch Management Matters
sponsored by Solarwinds N-able
WHITE PAPER: This white paper explains why an effective MSP needs to offer patch management services and suggests best practices for doing so.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Top 5 Characteristics of Infrastructure Leaders
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper examines the top five characteristics of IT infrastructure leaders. Read on to learn what these qualities are and discover where your organization stands in terms of IT management.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

Hewlett-Packard Company

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: This research report explains just how important IT is within a business. Read now to learn how the CIO role is changing and how to plan for the future.
Posted: 06 Jul 2015 | Published: 01 Aug 2014

CA Technologies.

Dell PowerEdge R630 Configuration for MS Private Cloud Fast Track
sponsored by Dell and Microsoft
WHITE PAPER: View this solution brief to discover a flexible reference architecture designed for simple, scalable Microsoft Private Cloud deployments.
Posted: 18 May 2015 | Published: 18 May 2015

Dell and Microsoft

Tivoli Workload Automation with Cloud: Automating Complex Applications and Worloads in the Cloud
sponsored by IBM
WHITE PAPER: Read this research report to learn how automating complex applications and workloads in the cloud can drive down costs and improve efficiency, productivity and usability.
Posted: 06 Jul 2015 | Published: 30 Apr 2013

IBM

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic
 
 
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