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Hardware Maintenance and Support ServicesWhite Papers (View All Report Types)
 
Showing the Value of Your Services and Becoming a Trusted Advisor
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

Dell Advantage Brochure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Explore this resource to learn how Dell can help you design and implement your enterprise's data center and IT infrastructure strategy.
Posted: 21 May 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

IT Process Automation in Real Life - HP Customers Share Experiences
sponsored by Hewlett-Packard Company
WHITE PAPER: As the trend towards IT process automation (ITPA) continues, the question remains, how far does automation take an organization in real implementations? This whitepaper examines 14 customers using HP Operations Management and the benefits achieved by using this product.
Posted: 26 Nov 2013 | Published: 31 Dec 2012

Hewlett-Packard Company

Sizing Up IT Operations Management: 3 Points
sponsored by VMTurbo
WHITE PAPER: This exclusive whitepaper covers the transformation you must make to IT operations in order to keep up with virtualization.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

VMTurbo

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Don't Just Manage Technology - Drive New and Innovative Business Services
sponsored by CA Technologies.
WHITE PAPER: Savvy companies are adopting a value-based approach to services, in order to increase the overall value of their services portfolio. With service portfolio management (SPM) tools, you can make more strategic portfolio decisions, increase visibility into your service portfolio, and ensure top performance throughout the service lifecycle.
Posted: 09 Jun 2014 | Published: 30 Jun 2012

CA Technologies.

Kogan.com centralises IT infrastructure with Google Apps
sponsored by Google
WHITE PAPER: Explore this resource to discover how one large online company was able to centralize its IT infrastructure, enhance communications internally and externally, and ensure zero downtime with respect to emails and work documents with the help of Google Apps.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Google

Data Center as a Strategic Asset: 3 Execs Weigh In
sponsored by Equinix
WHITE PAPER: In this e-book, see what three leading C-level executives -- Dan Levin of Box, Norm Fjeldheim of Qualcomm, and Arne Josefsberg of ServiceNow --have to say about the evolving role of the data center and how to align business and IT demands to overcome top technology challenges.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix

Mitigating the Risks of Outsourcing
sponsored by Hewlett-Packard Company
WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett-Packard Company

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software
 
 
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