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Hardware Maintenance and Support Services White Papers (View All Report Types)
 
Cost/Benefit Case for Next-Level Servers and Hardware
sponsored by Lenovo
WHITE PAPER: This report highlights significant server and hardware innovation capable of supporting business applications and keeping the enterprise agile. Read on and stop letting traditional infrastructures get in the way of important decisions.
Posted: 16 Feb 2016 | Published: 31 Dec 2014

Lenovo

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

How to Capitalize on the Complex Cyber Threat Landscape
sponsored by LogicNow
WHITE PAPER: In this white paper, you'll discover how managed service providers and IT service providers can help their clients mitigate risk in this increasingly complex cyber threat landscape
Posted: 24 Aug 2015 | Published: 31 Dec 2014

LogicNow

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Cloud ERP: The Great Enabler Of Growth
sponsored by SAP
WHITE PAPER: This Mint Jutras report explores ways to scale your business with SaaS ERP, its top four benefits, and which capabilities to look out for.
Posted: 19 Nov 2015 | Published: 30 Jan 2015

SAP

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

ServiceNow

How to Enable the Private Cloud and Disable Shadow IT
sponsored by SolidFire
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) solution that enables the private cloud and disables shadow IT, allowing developers more room for innovation and project growth.
Posted: 16 Jun 2015 | Published: 17 Mar 2015

SolidFire

How Much Is Software Complexity Costing You?
sponsored by IBM
WHITE PAPER: In this infographic, you will discover how to streamline IT service cost and time, as well as prevent downtime, with a single point of contact. Read on to access a solution that will help your business increase end-user productivity to enhance business results, and more.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM
 
 
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