IT Management  >   IT Service Centers  >   Contact Centers  >  

Converged IP Contact Centers

RSS Feed    Add to Google    Add to My Yahoo!
Converged IP Contact Centers White Papers (View All Report Types)
 
New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Headsets in an IP Telephony Environment: Enabling Real-Time Collaboration
sponsored by Plantronics, Inc.
WHITE PAPER: A well-chosen headset can help to enhance the VoIP experience even when the network is not performing optimally. Read this white paper to learn the benefits of evaluating and selecting the right headset for your VoIP environment.
Posted: 01 May 2007 | Published: 01 Sep 2006

Plantronics, Inc.

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Five Steps to Ensuring a Successful VoIP Migration
sponsored by inContact
WHITE PAPER: This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you.
Posted: 22 Sep 2010 | Published: 22 Sep 2010

inContact

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Roadmap for Implementing a Multi-Site IP Contact Center
sponsored by Avaya Inc.
WHITE PAPER: Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.
Posted: 20 May 2008 | Published: 01 Mar 2007

Avaya Inc.

How Enterprises are Streamlining with Chromebooks
sponsored by Google Cloud
WHITE PAPER: How can CIOs provide employees with the latest, most secure laptops that are simple to integrate into an enterprise environment? In this report, learn how IT leaders at Charles Schwab, Scheels and two other large companies streamlined operations with Chromebooks.
Posted: 21 Nov 2017 | Published: 21 Nov 2017

TOPICS:  IT Management
Google Cloud

High-Performance Computing (HPC) Up-Close
sponsored by Lenovo and Intel
WHITE PAPER: This paper centered on high-performance computing (HPC) will illustrate how various industries benefit from HPC, 6 advantages of adopting an HPC ecosystem, and more. Download your copy to learn the HPC essentials inside.
Posted: 09 Nov 2017 | Published: 09 Nov 2017

Lenovo and Intel

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: This paper presents an economic analysis of Red Hat CloudForms, which can automate operational processes and unify service management across multivendor virtual and cloud environments. Read on to streamline service delivery with features such as automated policy enforcement and remediation, and more.
Posted: 31 Oct 2017 | Published: 31 Oct 2016

Red Hat
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement