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Converged IP Contact Centers Multimedia (View All Report Types)
 
An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Hospital Transforms IT Systems Through the Cloud
sponsored by Hewlett-Packard Enterprise
VIDEO: This video case study examines how, by deploying a complete portfolio of cloud solutions through HPE Helion, Luton & Dunstable was able to fully transform their old operations model into a cost effective, efficient, IT-based machine that delivers greater, specialized care to their patients.
Posted: 04 Feb 2016 | Premiered: 04 Feb 2016

Hewlett-Packard Enterprise

HC380: Your new VM Vending Machine
sponsored by Hewlett Packard Enterprise
VIDEO: In this video, see for yourself how quickly and effectively hyper-converged infrastructure can enable businesses to deploy new VMs faster and more efficiently than ever before. View now to learn more.
Posted: 11 May 2016 | Premiered: 11 May 2016

Hewlett Packard Enterprise

ITSM Drives Digital Transformation at the NHS Education for Scotland
sponsored by ServiceNow
VIDEO: In this brief video, Christopher Wroath, Interim Director of Digital Transformation, explains why not changing to a service management culture is not an option at the NHS Education for Scotland. Uncover how this enables them to demonstrate a properly integrated service-led experience for trainees.
Posted: 02 Mar 2016 | Premiered: 05 Nov 2015

ServiceNow

The ROI of Omnichannel Customer Experience
sponsored by Genesys
WEBCAST: In this webcast, join guest speakers from Forrester as they discuss the economic impact of delivering an omnichannel customer experience. Learn key market trends, steps to set up your omnichannel strategy, and more.
Posted: 12 Feb 2016 | Premiered: Feb 24, 2016

Genesys

Gaining Cloud Efficiencies for Northern Ireland
sponsored by Hewlett-Packard Enterprise
VIDEO: In this video case study, explore how the public sector in Northern Ireland was able to meet the growing complexity of computing needs by partnering with HPE Helion. Inside, see how they are now able to effectively scale their computing power needs, enable efficient data access to everyone, and save big on infrastructure costs.
Posted: 04 Feb 2016 | Premiered: 04 Feb 2016

Hewlett-Packard Enterprise

SALES CLOUD - A Day in the Life of a Modern Sales Organization
sponsored by Oracle Corporation
VIDEO: Find out how cloud sales solutions can help you sell more, learn more and grow more in this video introduction.
Posted: 28 Jan 2016 | Premiered: 28 Jan 2016

TOPICS:  IT Management
Oracle Corporation

3 Reasons Why Traditional Hyperconvergence Is a Risky Choice
sponsored by Riverbed Technology, Inc.
WEBCAST: Hyperconvergence is a hot trend, but many solutions don't measure up. Learn how the best solutions keep data safer.
Posted: 08 Mar 2016 | Premiered: Mar 9, 2016

TOPICS:  IT Management
Riverbed Technology, Inc.

Roadmap to Modern: How to "Get Going"
sponsored by Oracle Corporation
WEBCAST: Big journeys start with one step. Discover how to "get going" in modern service with a multi-channel initiative.
Posted: 28 Jan 2016 | Premiered: Jan 28, 2016

TOPICS:  IT Management
Oracle Corporation
 
 
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