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Converged IP Contact Centers Multimedia (View All Report Types)
 
An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Cherwell Service Management Product Overview Video
sponsored by Cherwell
VIDEO: If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.
Posted: 12 Apr 2017 | Premiered: 06 Sep 2016

Cherwell

Webinar: IT Trends 2017
sponsored by Snow Software
WEBCAST: With the current transformation of the business world, IT needs to find a way to operate on a tighter budget. This is where software asset management (SAM) comes in. Watch this webcast to learn the role SAM is going to play through 2020 and how it relieves the strain brought on by the growing IT-business gap.
Posted: 07 Jun 2017 | Premiered: Jun 5, 2017

Snow Software

Gain Speed and Grow Faster with the Cloud
sponsored by IBM
WEBCAST: Simplify your B2B integration strategy with the cloud to improve collaboration with suppliers and customers.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

Experience Dynamic Endpoint Threat Defense
sponsored by McAfee, Inc.
VIDEO: Simplify your system and stay ahead of advanced threats with a collaborative framework that shares threat intelligence.
Posted: 10 May 2017 | Premiered: 10 May 2017

TOPICS:  IT Management
McAfee, Inc.

The Importance of B2B Integration
sponsored by IBM
VIDEOCAST: IDC analyst Chandana Gopal explains why the LOB is critical in helping create a modernized B2B architecture.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

Vertical Industry Opportunities for Digital Business
sponsored by Hewlett-Packard Enterprise
WEBCAST: Leverage Gartner's market insight to perfect your vertical industry strategies.
Posted: 08 Feb 2017 | Premiered: Feb 8, 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise

Analyst Webinar: Is Your Contact Center an Asset or Road Block to Digital Transformation?
sponsored by Genesys
WEBCAST: Join Art Schoeller, Vice President and Principal Analyst at Forrester Research, to learn how to determine if your contact center is strategic or hindering to your enterprise's digital transformation journey.
Posted: 25 Aug 2017 | Premiered: Aug 22, 2017, 01:00 EDT (05:00 GMT)

Genesys

Reduce Backup Time From Days to Hours
sponsored by NetApp
WEBCAST: Find out how the Zoological Society of London boosted storage capacity and replaced an outdated archiving system.
Posted: 31 Oct 2016 | Premiered: Oct 28, 2016

TOPICS:  IT Management
NetApp
 
 
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