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Converged IP Contact Centers Multimedia (View All Report Types)
 
An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

How to Identify and Solve Single Direction and One-Way Call Problems
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will learn how attain rapid insight into your service performance across your entire IT environment from both the application and user perspectives. Tune in now to quickly triage issues with single direction calls, as well as highlight the scope of your call problems.
Posted: 14 Dec 2015 | Premiered: 14 Dec 2015

NetScout Systems, Inc.

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

The Business of IT Transformation: Breaking Down the Vagaries
sponsored by Rackspace
WEBCAST: If you're feeling overwhelmed trying to grow your business—you're not alone. Tune into this webcast to hear from the CIO and Digital CTO at Rackspace, who in detail dissect "digital transformation" and highlight the challenges driving businesses like yours to the cloud, with an actionable cloud implementation checklist.
Posted: 23 Jun 2017 | Premiered: Mar 29, 2017

Rackspace

Webinar: IT Trends 2017
sponsored by Snow Software
WEBCAST: With the current transformation of the business world, IT needs to find a way to operate on a tighter budget. This is where software asset management (SAM) comes in. Watch this webcast to learn the role SAM is going to play through 2020 and how it relieves the strain brought on by the growing IT-business gap.
Posted: 07 Jun 2017 | Premiered: Jun 5, 2017

Snow Software

Video: Orchestrated Security for Private Cloud
sponsored by Intel Security
VIDEO: Data centers are now dynamic virtualized environments. Learn how to architect security into the private cloud by design.
Posted: 25 Oct 2016 | Premiered: 25 Oct 2016

TOPICS:  IT Management
Intel Security

5 Traits of an Intelligence-Driven Security Operation Center
sponsored by Intel Security
WEBCAST: Understand the key challenges of traditional SOCs and find out what security leaders must do to build or mature an SOC.
Posted: 21 Sep 2016 | Premiered: Sep 21, 2016

TOPICS:  IT Management
Intel Security

Omnichannel Retailing: It's a Whole New World
sponsored by IBM
WEBCAST: Omnichannel transformation led to high growth rates, but challenges remain. Don't compromise your operational processes.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

UZ Leuven Supports Mission-Critical SAP Data with Flash
sponsored by NetApp
VIDEO: Learn why UZ Leuven relies on Flash technology to support their mission-critical SAP data.
Posted: 26 Sep 2016 | Premiered: 26 Sep 2016

TOPICS:  IT Management
NetApp

HPE Services for Office 365 Drive Digital Collaboration
sponsored by Hewlett-Packard Enterprise
VIDEO: HPE's expertise combined with Office 365 offers a single, cloud-based solution with end-to-end accountability.
Posted: 17 Oct 2016 | Premiered: 17 Oct 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise
 
 
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