ALSO CALLED: BPA Software DEFINITION: Software that provides an execution environment and/or management system for controlling, monitoring, and deploying the code necessary to automate a business process.
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For organizations moving into the area of virtualization, the management of virtual machine (VM) sprawl is a common issue. Download this white paper to learn about the best practices for managing this problem as well as CA Workload Automation solut...
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IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.
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This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement.
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Learn recommendations for managing Oracle application patches and how you can meet your aggressive timelines for deploying Oracle Application upgrades and helps you cut operational inefficiencies from your maintenance activities.
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Faxes received to a network fax server provide a number of opportunities to initiate document workflows, and the challenges of working with received faxes, and likewise the benefits, are substantial.
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Mass customization has gained momentum over Mass Production in many industries. This paper explores the phases of mass customization, its challenges and the cost drivers that are associated with this concept.
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Server virtualization has the ability to benefit nearly all data centers, but these benefits can not be realized if the virtual servers are implemented and managed improperly. This paper provides guidance on optimal virtualization strategies.
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IT is challenged to improve service levels and meet business demands while holding the line on costs. Learn how adopting a service-oriented, process-driven approach allows IT to link infrastructure to services so services can be proactively managed.
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