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Business Operations White Papers (View All Report Types)
 
Smarter Process in the age of the customer
sponsored by IBM
WHITE PAPER: Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
Posted: 12 Nov 2013 | Published: 30 Apr 2013

IBM

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits
sponsored by ComputerWeekly.com
WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: 21 Oct 2011 | Published: 11 Feb 2011

ComputerWeekly.com

Transforming HR: Getting the Timing Right
sponsored by NGA Human Resources
WHITE PAPER: This brief resource shines light on the transformation in HR that needs to take place to improve cost, quality and flexibility of services. Transformation can take different forms: a business process redesign (BPR), shared services or outsourcing HR, or investing in new, automated technologies.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

Mitigating the Risks of Outsourcing
sponsored by Hewlett-Packard Company
WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett-Packard Company

Pragmatic ITIL: Bridging the Gulf between Theory and Practice
sponsored by Nimsoft, Inc.
WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
Posted: 04 Jan 2012 | Published: 04 Jan 2012

Nimsoft, Inc.

Oracle TimesTen In-Memory Database on Oracle Exalogic Elastic Cloud
sponsored by Oracle Corporation
WHITE PAPER: This white paper describes configuration considerations, best practices and performance results of TimesTen running on Exalogic.
Posted: 05 Dec 2011 | Published: 05 Dec 2011

Oracle Corporation

Budgeting Survey:Benchmarks & Issues
sponsored by Centage
WHITE PAPER: This white paper discusses the results of a budgeting survey aimed at discovering the most significant budgeting, forecasting, and reporting issues troubling today’s CFOs.
Posted: 29 May 2012 | Published: 29 May 2012

Centage

IT Service Automation: Streamline and Automate Key Functions and Processes
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

Finding the Cure for Order Processing Pain
sponsored by Esker Inc.
WHITE PAPER: This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
Posted: 10 Jul 2013 | Published: 10 Jul 2013

Esker Inc.

Risk-Based Test Automation from a Business Process Perspective
sponsored by Worksoft
WHITE PAPER: This white paper examines how you can improve your risk-based testing without automating thousands of existing manual test cases, and why validating critical business processes will enable you to better accommodate change for greater success as well as reduce the ongoing operational costs associated with running your enterprise systems.
Posted: 03 Nov 2011 | Published: 02 Nov 2011

Worksoft
 
 
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