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How to start, refine and improve your social media business strategy
sponsored by ComputerWeekly.com
BOOK: This extract from Adam Gray's  book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

ComputerWeekly.com

Robotic Process Automation: A New Era of Agent Engagement
sponsored by NICE Systems, Inc
WHITE PAPER: This Frost & Sullivan white paper reveals how robotic process automation (RPA) can help streamline workflows and reduce errors in the back office by fully automating key routine processes. Learn more about how RPA relates to contact centers and their existing BPM systems, as well as how RPA works and impacts customer service.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

NICE Systems, Inc

The Deloitte Global CPO Survey 2016
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Deloitte's research shows an increase in digital technology spend as chief procurement officers (CPOs) look at innovative systems to improve their business process.
Posted: 06 Apr 2016 | Published: 06 Apr 2016

ComputerWeekly.com

Top 10 Ways to Facilitate and Accelerate Business Process Automation
sponsored by K2
WHITE PAPER: Many companies predict that it could take up to 3 to 5 years to improve their business processes significantly with automation – and that's simply too long in a world as face-paced as this one. Discover how to accelerate business process automation with a platform that provides integrated LOB systems, flexible process models, and more.
Posted: 10 Feb 2017 | Published: 31 Dec 2016

K2

The BPO profession in 2015
sponsored by ComputerWeekly.com
ANALYST REPORT: Business process outsourcing (BPO) services are becoming a crucial element of a hybrid operating environment that frequently involves in-house shared services, offshore in-house centres, and other service provider delivery teams in adjacent areas, this analyst report from HfS Research reveals.
Posted: 13 Aug 2015 | Published: 13 Aug 2015

ComputerWeekly.com

Top 5 HR Processes That Are The Culprits Of Busy Work
sponsored by Nintex
WHITE PAPER: Daily, routine tasks that are essential to running your business can actually be the culprit when it comes to slowing down workflows and detracting from productivity. Learn about the top 5 HR processes that create busy work and learn how to automate these types of integral processes to create more efficient workflows.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Nintex

A Structured Design Approach to Business Process Automation & Custom Software Development
sponsored by Red Hat
WHITE PAPER: Discover how to modernize business automation by capitalizing on advances in software development infrastructure, and incorporate them into a new structured, 6-step design approach that eliminates additional risk.
Posted: 21 Jul 2016 | Published: 21 Jul 2016

Red Hat

How to Achieve Transformative Business Outcomes with ITSM
sponsored by Hewlett-Packard Enterprise
VIDEO: Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact.
Posted: 19 Sep 2016 | Premiered: 31 Dec 2015

Hewlett-Packard Enterprise

Best Practices Guide for IT Teams and Executives
sponsored by Lenovo Software
WHITE PAPER: In this white paper, uncover the three primary building blocks to a user-centric business model and learn how to navigate the road there.
Posted: 01 Jul 2016 | Published: 01 Jul 2016

Lenovo Software

Change Management and BPMS
sponsored by IBM
EGUIDE: In this two-part, expert interview with Forrester Research's Connie Moore, learn how to incorporate change management into BPM initiatives, and gain insight and advice from Moore on how to minimize the impact of change in BPM projects.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

IBM
 
 
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