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IT Service Brokerage - The Intersection of User Experience and Business Technology
sponsored by Hewlett-Packard Company
VIDEO: This exclusive video covers the transformation IT must make as technology evolves and the role IT brokerage can play in these changes.
Posted: 28 Aug 2014 | Premiered: 28 Aug 2014

Hewlett-Packard Company

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company

NetApp Speeds Service Delivery with ITSM Platform
sponsored by ServiceNow
VIDEO: NetApp was facing a harsh reality -- their services weren't meeting their customers' demands. In this video, learn how NetApp was able to reduce service delivery time from 15 days to mere hours with an IT service management (ITSM) platform.
Posted: 03 Sep 2014 | Premiered: 30 Jul 2014

ServiceNow

Tackling the Challenges of ITSM
sponsored by FrontRange Solutions Inc.
VIDEO: Discover 4 major challenges that are associated with ITSM and how a hybrid solution can tackle them effectively.
Posted: 29 Jul 2014 | Premiered: 02 Jan 2013

FrontRange Solutions Inc.

Industrialised delivery: The next stage in outsourcing evolution
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery.
Posted: 10 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

Great Customer Service Takes off at WestJet
sponsored by IBM
VIDEO: Learn why WestJet turned to IBM Security Identity and Access Management to gain a better understanding of its guests.
Posted: 09 Oct 2014 | Premiered: 24 Oct 2013

IBM

Site visit programs fuel outsourcing success
sponsored by Hewlett-Packard Limited
WEBCAST: Site visit programs play a critical role in any successful outsourcing initiative. This on-demand webcast describes key features of an effective site visit program.
Posted: 11 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

Cloud Infrastructure for The Real World
sponsored by Red Hat
VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.
Posted: 16 Dec 2013 | Premiered: 27 Sep 2013

Red Hat

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft
 
 
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