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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Danet Technology Perfects RMM Automation with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
Posted: 12 Aug 2015 | Published: 12 Aug 2015

Solarwinds N-able

Fighting IT Fires with Real-Time Video Monitoring
sponsored by Vyopta
EBOOK: Now that video utilization and adoption have increased, "fighting fires", like spikes in usage and rapid communication growth, has become a regular occurrence for all IT departments. This e-book introduces some of the most common causes of IT network issues, and provides proactive solutions for preventing them in the future.
Posted: 03 Aug 2015 | Published: 03 Aug 2015

Vyopta

CyanIT Sees Managed Services Success with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
Posted: 12 Aug 2015 | Published: 12 Aug 2015

Solarwinds N-able

The cultural shift - Why IT needs to move
sponsored by USU AG
EGUIDE: With IT budgets moving out of the IT department, this e-guide provides the best practices to help put your IT organization in a better position to compete with outside IT services companies. Read now to learn about the common ground between embedded IT and central IT and the emergence of shadow IT.
Posted: 28 Jul 2015 | Published: 28 Jul 2015

USU AG

The 10 Keys to Seeing 20/20 on Your EMM Vision
sponsored by Accelerite
WHITE PAPER: Mobile devices, BYOD initiatives, cloud applications, and new technologies have ushered in fundamental changes in the way corporate IT needs to think about and manage endpoints in businesses, schools, healthcare, and beyond. This white paper examines the must-have strategies for IT mobility management implementation in your organization.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

Accelerite

MSPs: Top 4 Signs It's Time for a New RMM
sponsored by LogicNow
WHITE PAPER: In this white paper, explore the top 4 warning signs it's time for a new remote monitoring and management (RMM) platform and discover 2 best practices for making a successful RMM switch.
Posted: 21 Aug 2015 | Published: 31 Dec 2014

LogicNow
 
 
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