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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Unisys IT Asset Management Practice
sponsored by Unisys
WHITE PAPER: View this white paper to discover a leading partner who can assist you with ITAM in 5 steps.
Posted: 06 May 2015 | Published: 01 Mar 2014

Unisys

So Many Choices: Get Insider Info on Today's Hottest ITSSM Tools
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Get an insider's look with this rich white paper, which demonstrates the pros and cons of today's hottest ITSSM tools. After learning the strengths and weaknesses of a variety of programs from an unbiased source, I&O managers will have the right information to better support the production environment.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

FrontRange Solutions Inc.

How MSPs Can Stay Relevant in the Era of Cloud Computing
sponsored by AVG Technologies
WHITE PAPER: Read this white paper to discover the five services an MSP can provide to keep itself relevant in the face of changing IT needs.
Posted: 13 May 2015 | Published: 13 May 2015

AVG Technologies

Avoiding the Pitfalls when Transitioning into Managed Services
sponsored by AVG Technologies
WHITE PAPER: This white paper can help you navigate that complexity of transitioning to managed services and avoid the pitfalls some businesses face when doing so.
Posted: 12 May 2015 | Published: 12 May 2015

AVG Technologies

6 Reasons why Professional Services Works Better on the Salesforce1 Platform
sponsored by FinancialForce
WHITE PAPER: This white paper examines a unified cloud platform that provides all the applications necessary to fully equip and customer-centric business.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

FinancialForce

Understand the Basics of a Data Center Hardware Refresh
sponsored by Curvature
EGUIDE: This expert e-guide explains why network and storage hardware upgrades, security products and training are some of the hidden virtualization costs that can throw off your TCO/ROI calculations.
Posted: 23 Apr 2015 | Published: 23 Apr 2015

Curvature
 
 
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