ICT Services

WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

WEBCAST: This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.

Posted: 04 Apr 2012 | Premiered: 04 Apr 2012

VIDEOCAST: Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

Posted: 09 May 2012 | Premiered: 09 May 2012

WEBCAST: This exclusive webcast discusses a new management solution portfolio designed to optimize your virtual and cloud environment. Gain insights on how to cost-effectively build a secure, automated virtual infrastructure that delivers the performance your users require.

Posted: 24 May 2012 | Premiered: 24 May 2012

PODCAST: This essential resource explores the various Data Center Transformation workshops offered by HP. Discover today’s top trends for a data center transformation, improvements, and expansion and explore proven ways to transform your data center efficiently and cost-effectively.

Posted: 10 Oct 2011 | Premiered: 10 Oct 2011

VIDEO: This exclusive interview with Sr. Systems Manager of Blue Cross Blue Shield Florida, Victor Miller, discusses how Blue Cross Blue Sheild optimized their development and operations with a system that improves collaboration between the teams.

Posted: 27 Apr 2012 | Premiered: 27 Apr 2012

PODCAST: Listen to this podcast with Christopher Perretta, executive VP and CIO of State Street Corp., the Boston-based financial services provider, as he discusses building an industrial-strength private cloud. Learn why the security and integrity of data is as valuable as currency in the banking business and why a public cloud wouldn't cut it.

Posted: 13 Mar 2012 | Premiered: 13 Mar 2012

VIDEO: Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations.

Posted: 05 Jan 2012 | Premiered: 05 Jan 2012

WEBCAST: Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

PODCAST: In this exclusive podcast, listen as Steve Mallard, IT manager and computer IT master teacher at the Tennessee Technology Center, discusses IT consumerication and Mallard's advice on how to prepare students for careers in IT.

Posted: 25 May 2012 | Premiered: 25 May 2012