ICT Services

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ICT Services White Papers (View All Report Types)
 
ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Avoid Paying Today for Systems You’ll Need Tomorrow
sponsored by HP India
WHITE PAPER: This white paper examines a flexible investment strategy IT strategy that can eliminate the need to front-load IT investments by aligning usage with payments.
Posted: 23 Feb 2015 | Published: 23 Feb 2015

HP India

Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

How Analytics Can Improve IT Service Optimization
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper explores how analytics can improve IT service performance.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation

Consolidation: The Foundation for IT and Business Transformation
sponsored by ServiceNow
WHITE PAPER: Consult the following white paper to learn if your organization is operating with a handicap and discover how proper consolidation of business applications and processes can facilitate a strong foundation for positive business growth.
Posted: 06 Apr 2015 | Published: 06 Apr 2015

ServiceNow

Keep Yourself Secure from Growing Cyber-Threats
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this infographic, discover what you can do to stay safe in an increasingly dangerous cyber landscape, including increasing proactivity in your security strategy and partnering with security services.
Posted: 21 May 2015 | Published: 21 May 2015

Hewlett-Packard Limited

Why European Data Protection Law Supports the Use of Managed Security Services
sponsored by Dell SecureWorks
WHITE PAPER: This white paper debunks common misconceptions about European data protection law, considers the characteristics of an excellent Managed Security Services Provider for data protection law purposes, and more.
Posted: 02 Apr 2014 | Published: 31 Aug 2013

Dell SecureWorks

How to align supply and demand of your IT services
sponsored by VMware
WHITE PAPER: This brief guide gives you tips for gaining complete visibility into IT costs, and it models this process by explaining how you can make money-driven decisions about cloud adoption.
Posted: 30 Jun 2015 | Published: 24 Jun 2014

VMware

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow
 
 
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