ICT Services

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ICT Services Reports
 
Guide to IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper provides a comprehensive breakdown of the 5 levels of IT service optimization maturity.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation

Logistics Company Leverages 3 ITSM Tools to Increase Process Speeds
sponsored by Matrix42
CASE STUDY: Access this case study to see how a leading logistics service provider leveraged 3 IT service management (ITSM) tools in a single portal without interrupting its mission-critical IT services during the integration.
Posted: 10 Jul 2015 | Published: 31 Dec 2013

Matrix42

Report Your Way To A Better Customer Relationship
sponsored by Solarwinds N-able
EBOOK: This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
Posted: 24 Mar 2015 | Published: 20 Feb 2015

Solarwinds N-able

15 SIEM Products Analyzed and Reviewed
sponsored by IBM
WHITE PAPER: This resource objectively evaluates fifteen SIEM technologies and provides you with a detailed report of each one.
Posted: 24 Jun 2015 | Published: 25 Jun 2014

IBM

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

Why Patch Management Matters
sponsored by Solarwinds N-able
WHITE PAPER: This white paper explains why an effective MSP needs to offer patch management services and suggests best practices for doing so.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015

Unisys

What Can Cloud Computing Do For Your Organization?
sponsored by SimpliVity
WHITE PAPER: The following white paper explores how cloud computing transforms IT organizations into IT-as-a-Service organizations allowing for innovation, agility, cost economics, and increased time to market. Read now to learn how else this technology can benefit your organization.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

SimpliVity

G-ABLE Improves Resource Allocation with Red Hat Solutions
sponsored by Red Hat
WHITE PAPER: Creating a virtual environment has helped G-ABLE better allocate resources and manage projects. Read this white paper to learn about a BPM tool that provides cloud manageability in virtual environments, increasing resource utilization and improving cost management.
Posted: 18 Jun 2015 | Published: 31 Oct 2014

Red Hat

Cloud Security: Enterprise Point of View
sponsored by Dimension Data
VIRTUAL SEMINAR: Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud.
Posted: 29 Jan 2015 | Premiered: 26 Nov 2014

Dimension Data
 
 
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