All Research Sponsored By:Citrix Online- GoToAssist

Implementing Web Chat: How to Launch, Staff, and Monitor
WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011


Recruit and Build the Right Team for Your Service Desk
WHITE PAPER: Access today's exclusive white paper to learn important information regarding best practices of managing the people on your organization's help-desk.
Posted: 06 Oct 2011 | Published: 06 Oct 2011


Six Solutions for What's Keeping Executives Up at Night
WHITE PAPER: This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis.
Posted: 06 Oct 2011 | Published: 06 Oct 2011