Crossing the Legacy ITSM Chasm
sponsored by ServiceNow
WHITE PAPER:
This exclusive report examines "next-generation ITSM" and its contributions towards changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist.
Posted: 18 Mar 2019 | Published: 28 Feb 2018
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How to Prepare IT Service Management for Next Generation Technology
sponsored by Serviceaide
WHITE PAPER:
There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.
Posted: 29 Apr 2019 | Published: 29 Apr 2019
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Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY:
While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Boost Compliance in Accounting with AI
sponsored by ServiceNow
EGUIDE:
View this e-guide to learn how accounting and finance teams can improve productivity, maintain compliance, and boost fraud protection through the incorporation of AI-based systems.
Posted: 12 Sep 2019 | Published: 06 Sep 2019
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How Providers Are Standardizing Technology Stacks
sponsored by Veeam Software
WHITE PAPER:
This paper examines how today's technology providers are standardizing their offerings, and, as a result, how your organization can take advantage of more flexible product and pricing options, shortened SLAs, and prompt support delivery. Don't want to miss out? Download it here.
Posted: 07 Mar 2019 | Published: 31 Dec 2018
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How can Finance Leaders Deliver Intelligence Across the Business?
sponsored by Concur Technologies
RESOURCE:
View this infographic to learn how finance leaders can achieve intelligent finance across their organization in 5 steps. Review how to simplify your spending views and improve compliance, and explore your software options with SAP Concur.
Posted: 16 Sep 2019 | Published: 16 Sep 2019
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How Tier One Bank can Innovate Alongside Financial Aggregators
sponsored by Shape Security
VIDEO:
Aggregators innovate but also add credential-stuffing threat surface, ATO risk, and more. In this video, learn the techniques and strategies that Fortune 500 Banks use to partner with aggregators and better serve clients.
Posted: 28 Aug 2019 | Premiered: 28 Aug 2019
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Insurers: Are You Ready for IFRS 17?
sponsored by SAS
WHITE PAPER:
With the information provided in this white paper, learn how to prepare for IFRS 17, and uncover 10 things to look for in an IFRS 17 infrastructure with expert insight from SAS.
Posted: 27 Mar 2019 | Published: 27 Mar 2019
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The Future of Financial Services: Part 1
sponsored by ComputerWeekly.com
EGUIDE:
In the first part of our 'Future of Financial Services' e-guide series, we interview 5 fledgling fintech companies that are working on a wide range of products and services to help reduce costs and make businesses more effective.
Posted: 17 Oct 2018 | Published: 17 Oct 2018
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CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
sponsored by ComputerWeekly.com
EZINE:
The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 30 Aug 2019 | Published: 12 Sep 2019
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