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Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch
sponsored by IBM
EGUIDE: This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.
Posted: 07 Dec 2011 | Published: 05 Dec 2011

IBM

BI and ETL Process Management Pain Points
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper examines five frequently encountered BI and ETL process management painpoints, which can affect the accuracy and timeliness of vital enterprise data delivery, and how each of these painpoints can be successfully managed using process automation technology.
Posted: 31 Jan 2011 | Published: 31 Jan 2011

Cisco Systems, Inc.

Tools and Frameworks for Collaborative Development Communities in the Enterprise A New Model for Distributed Teams
sponsored by CollabNet
WHITE PAPER: Collaboration has become an operational necessity for organizations. To succeed in today’s intensely competitive markets, an enterprise must enable collaboration among all members of its global development organization. This requires new tools and processes. Read this paper for insight into deploying an enterprise-class ALM platform.
Posted: 05 Oct 2010 | Published: 04 Oct 2010

CollabNet

SAP Travel Management at T-Com, eLearning for 140,000 Employees with datango
sponsored by datango AG
CASE STUDY: The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
Posted: 04 Oct 2010 | Published: 04 Oct 2010

datango AG

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights
sponsored by IBM
EGUIDE: This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics.
Posted: 07 Dec 2011 | Published: 05 Dec 2011

IBM

How to Meet and Exceed Customer Demands
sponsored by Genesys
WHITE PAPER: Customers expect a great end-to-end experience. Wherever work is accomplished in the enterprise, it's all part of the Customer Service Value Chain. Is your enterprise meeting this expectation? What about in the future?
Posted: 30 Jun 2014 | Published: 26 Jun 2014

Genesys

Is an Open Source Business Process Management Solution Right For You?
sponsored by Red Hat
WHITE PAPER: Open source options are taking the pain out of business process management (BPM), and putting the value of BPM within reach of more companies and projects. But is open source BPM the right move for you? Read on now to find out.
Posted: 13 Aug 2013 | Published: 13 Aug 2013

Red Hat

Keep Your BI Tools Running Smoothly with Intelligent Automation
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this white paper to discover intelligent automation tools that free your IT team from the labor-intensive and time-consuming tasks that are associated with the administration of the SAP NetWeaver BW Accelerator appliance while accelerating time-to-insight with easily-accessible, timely, accurate business intelligence (BI) data.
Posted: 01 Mar 2012 | Published: 23 Feb 2012

Cisco Systems, Inc.

Cisco Tidal Enterprise Adapter for Cognos
sponsored by Cisco Systems, Inc.
DATA SHEET: Enterprise Adapter for Cognos is an enhancement to Enterprise Scheduler that allows users to schedule relevant Cognos activities graphically in the context of all other enterprise jobs. It puts stored reports and configuration items automatically into the UI. Continue reading this data sheet to learn more.
Posted: 24 Jan 2011 | Published: 24 Jan 2011

Cisco Systems, Inc.

 Achieving Measurable Gains by Automating Claims Processing
sponsored by Kofax, Inc.
WHITE PAPER: This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.
Posted: 01 Apr 2010 | Published: 31 Mar 2010

Kofax, Inc.
 

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