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Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices.

In this tip guide, readers will learn best practices for effective case management from technology writer (and ebizQ.com contributor) Crystal Bedell.

Vendor:
IBM
Posted:
Feb 8, 2021
Published:
Nov 17, 2011
Format:
PDF
Type:
eGuide

This resource is no longer available.