Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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The definitive IT troubleshooting guide
sponsored by TechTarget
RESOURCE:
Applications composed of microservices in containers on distributed resources hardly look like their monolithic ancestors from just a few years ago. Yet, no matter the architecture, IT operations support must quickly identify and rectify any problems in production. Open this guide for best practices on monitoring for container-based applications.
Posted: 23 Apr 2020 | Published: 23 Apr 2020
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Visibility to Containers: Measurable outcomes from CMDB
sponsored by ServiceNow
EBOOK:
Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.
Posted: 22 Jan 2020 | Published: 22 Jan 2020
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Computer Weekly: Leadership bonus – analysing our UK salary survey
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, our UK salary survey shows that IT leaders are benefiting from generous bonuses as tech becomes part of mainstream business. We find out how the internet of things is transforming the railway industry. And the CIO of the Williams F1 team explains how data analytics is boosting race performance. Read the issue now.
Posted: 07 Oct 2016 | Published: 11 Oct 2016
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IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011
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CW@50: What was making the news in April?
sponsored by ComputerWeekly.com
EBOOK:
The National Museum of Computing has uncovered several gems in the Computer Weekly archives, based on what was happening in the month of April over the last few decades.
Posted: 19 Apr 2016 | Published: 19 Apr 2016
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Computer Weekly – 2 April 2019: The nightmare driving test – making driverless cars safe
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to AI experts about the challenges of teaching autonomous vehicles how to drive safely in often extreme environments. Our latest buyer's guide looks at business intelligence and analytics. And we examine the implications of the EU's controversial new copyright laws. Read the issue now.
Posted: 29 Mar 2019 | Published: 29 Mar 2019
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The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013
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SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons
sponsored by SearchWinIT
EZINE:
In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.
Posted: 13 Mar 2009 | Published: 13 Mar 2009
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