Gartner: Context-aware computing
sponsored by ComputerWeekly.com
ANALYST BRIEF:
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.
Posted: 01 Jun 2012 | Published: 01 Jun 2012
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Innovative business technologies in a converging world
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This independently researched report investigates converging business technologies, including cloud computing, big data analytics and business intelligence.
Posted: 18 Feb 2013 | Published: 18 Feb 2013
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Big data: Lessons from the leaders
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This research from the Economist Intelligence Unit assess how far companies have progressed in their use of big data and examines how they can turn it to business advantage.
Posted: 14 Sep 2012 | Published: 14 Sep 2012
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The Current State of Business Analytics: Where Do We Go From Here?
sponsored by SAS
RESEARCH CONTENT:
In this study, gain insight into the current state of business analytics in today's organizations
Posted: 08 Nov 2011 | Published: 08 Nov 2011
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A Practical Guide to Java Success with Crafter CMS
sponsored by Crafter Software_Rivet Logic
EBOOK:
The following e-book introduces and thoroughly explains how to master the craft of Java-based, CMS driven websites and applications.
Posted: 21 Oct 2013 | Published: 21 Oct 2013
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Creating a Digital Strategy to Provide Exceptional Digital Experiences
sponsored by IBM
WHITE PAPER:
Access the following white paper to uncover the 10 factors that make an exceptional digital experience. Learn what you can do to deliver responsive content, what your team needs to accomplish, where to focus future initiatives, and more.
Posted: 28 Feb 2014 | Published: 28 Feb 2014
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For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task
sponsored by IBM
EGUIDE:
Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them.
Posted: 15 Mar 2013 | Published: 15 Mar 2013
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Predictive Performance
sponsored by Limelight Networks, Inc.
WHITE PAPER:
Access the following white paper to uncover new, innovative approaches to digital experience performance monitoring. Get a firsthand look at how you can develop a more comprehensive measurement model, predict outcomes, and more.
Posted: 15 Jan 2014 | Published: 15 Jan 2014
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Growing Market Share in a Highly Competitive Financial Services Industry
sponsored by Keynote Systems
WHITE PAPER:
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
Posted: 23 Jan 2005 | Published: 01 Jan 2004
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The Customer Service Balancing Act
sponsored by Jive Software
WHITE PAPER:
New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
Posted: 18 Feb 2014 | Published: 18 Feb 2014
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