|
IT Services >
|
Systems Design Services
|
|
|
|
Systems Design Services Reports
|
|
|
CW Middle East – January 2017
sponsored by ComputerWeekly.com
EZINE:
In this quarter's CW Middle East ezine, we look at how the Middle East, with the poorest road safety record in the world, could benefit most from self-driving cars.
Posted: 05 Jan 2017 | Published: 12 Jan 2017
|
|
|
CW Middle East July to Sept 2017
sponsored by ComputerWeekly.com
EZINE:
In this issue of CW Middle East, we find out why the Gulf region must do more to attract women into IT if the region’s countries are to diversify.
Posted: 06 Jul 2017 | Published: 13 Jul 2017
|
|
|
Singapore Builds on Its Digital Foundations to Secure its Place as a Leader In The Digital Age
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we find out how the city-state of Singapore is investing in skills and technology to become a leading digital nation. We examine how to prevent legacy IT becoming a hindrance to digital transformation. And we look at the impact of controversial new tax rules on the UK's IT contractor community. Read the issue now.
Posted: 16 Oct 2016 | Published: 18 Oct 2016
|
|
|
5 Ways to Eliminate Help Desk Fire Drills
sponsored by ServiceNow
WHITE PAPER:
Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
|
|
|
IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK:
This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018
|
|
|
CW Benelux ezine August 2018
sponsored by ComputerWeekly.com
EZINE:
It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology".
Posted: 03 Aug 2018 | Published: 09 Aug 2018
|
|
|
Get Better, Faster, Cheaper IT Service Through AI Capabilities
sponsored by ServiceNow
WHITE PAPER:
It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 29 Apr 2019 | Published: 20 Apr 2019
|
|
|
Service Visibility: Your Green Light to a Clear Road Ahead
sponsored by ServiceNow
WHITE PAPER:
Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.
Posted: 14 Mar 2019 | Published: 14 Mar 2019
|
|
|
Case Study: How TransAlta Keeps Their Lights On
sponsored by ServiceNow
CASE STUDY:
TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.
Posted: 19 Mar 2019 | Published: 19 Mar 2019
|
|
|
Why Consumerize Your ITSM Strategy?
sponsored by Attivio, Inc.
WHITE PAPER:
Find out how to pinpoint the IT helpdesk capabilities that are keeping your support teams from being on-par with industry-leading, consumer-centric support teams – and how to reach that level.
Posted: 08 Feb 2019 | Published: 08 Feb 2019
|
|
|
|
|
|
