Strategy Planning

EBOOK: In the battle between container virtualization and hypervisors, the battle doesn't matter. Hypervisors and virtualization containers can complement each other. The real battle is balancing the strengths of one against the weaknesses of the other. Access this e-guide to learn how.

Posted: 12 Jul 2016 | Published: 12 Jul 2016

EGUIDE: Two years ago, most companies found themselves restructuring their digital transformation strategies. This e-guide takes you through the key points your digital transformation roadmap will need to account for and where IoT fits into it.

Posted: 22 Feb 2017 | Published: 20 Feb 2017

WHITE PAPER: Cloud computing offers a way for businesses to handle the high demand for IT services and increase enterprise efficiency. Access this white paper to learn best practices for utilizing cloud infrastructure to increase your ROI and satisfy end user needs.

Posted: 04 Oct 2011 | Published: 04 Oct 2011

EBOOK: This Handbook offers guidelines for disaster recovery testing today, with a look at the variety of technologies and practices in use. You will find an expert Q&A outlining technologies that can make DR testing more effective. Another piece takes a look at how one company's quarterly DR test helped prepare them for Hurricane Sandy.

Posted: 29 May 2013 | Published: 29 May 2013

WHITE PAPER: This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

WEBCAST: Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.

Posted: 12 Apr 2011 | Premiered: May 5, 2011, 11:00 EDT (15:00 GMT)

WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.

Posted: 27 Mar 2014 | Published: 30 Sep 2012

EBOOK: Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.

Posted: 14 Sep 2010 | Published: 13 Sep 2010

EGUIDE: As more organizations shift their attention to managing their AWS resources, best practices have emerged. Access this e-guide to learn how to maximize your AWS ROI, the need to rethink your approach to cloud computing, and more.

Posted: 15 May 2017 | Published: 11 May 2017

WHITE PAPER: In this white paper, you will gain insight on how storage resource management (SRM) application has been evolving over the years to address the challenges expressed by IBMs storage productivity center administrators who are tasked with managing growth, complexity, and storage environments in the most cost effective way possible.

Posted: 13 Jun 2013 | Published: 31 Oct 2012