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Software Documentation Reports
 
Open Grid Europe is open to new approaches for IT training
sponsored by Hewlett-Packard Enterprise
CASE STUDY: In this brief case study, learn how Open Grid Europe leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software by reading now.
Posted: 12 Nov 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Best Practices in Outage Communication
sponsored by PagerDuty
WHITE PAPER: Communication plays a critical role in incident response scenarios. In this guide, you'll find best practices for communicating with incident response stakeholders, customer, external parties, and more.
Posted: 10 May 2019 | Published: 10 May 2019

PagerDuty

Beginner's Guide To Observability
sponsored by Splunk
WHITE PAPER: Jump into this guide to take a closer look at the truth behind "observability": what it is, why it's important, and what it takes to achieve it inside your own IT department. To help illustrate, you'll also find a collection of real-world observability examples from companies like your own.
Posted: 25 Mar 2019 | Published: 31 Oct 2018

Splunk

The Future of IT Service and Support
sponsored by TeamViewer
WHITE PAPER: Recent research concludes that companies who offer flexible work arrangements report higher job satisfaction, lower employee attrition, and a stronger company image overall. Find out how to keep IT support and self-service capabilities up to par for all employees and customers, regardless of location or access point.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

TeamViewer

Leveraging SAP on Azure for IT Transformation
sponsored by Microsoft
WHITE PAPER: In this white paper, learn how IT leaders can move beyond the limitations of in-place ERP deployments through leveraging the power of Microsoft Azure for SAP. Learn how Azure can help execute IT and enterprise-wide transformation, and decide if a SAP HANA Enterprise Cloud with Azure is right for your organization.
Posted: 09 Apr 2019 | Published: 30 Apr 2018

Microsoft

Increasing Business Value Through IT Automation
sponsored by AdvizeX Technologies
VIDEO: Tune in to find out how IT automation can fuel business growth and performance, and ultimately lay the foundation of future business transformation.
Posted: 12 Apr 2019 | Premiered: 18 Jan 2019

AdvizeX Technologies

IT Strategy is Dead... so What's Next?
sponsored by ServiceNow
WHITE PAPER: IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization.
Posted: 29 Apr 2019 | Published: 20 Mar 2019

ServiceNow

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

ComputerWeekly.com

The Real-World Value of Hyperconverged Infrastructure
sponsored by Lenovo Intel
EBOOK: This IDC e-book examines the value of HCI. Read on to dig into top HCI adoption drivers, 4 real-world benefits of HCI, how HCI improves resource utilization, and more.
Posted: 08 May 2019 | Published: 30 Jun 2018

Lenovo Intel

6 Multi-Cloud Tool Necessities
sponsored by Cisco Systems, Inc.
ESSENTIAL GUIDE: In this E-Guide, discover how cloud management platforms (CMPs) and monitoring tools have evolved alongside the growing popularity of multi-cloud strategies – and what features IT teams should be looking for when choosing a CMP platform of their own.
Posted: 21 Mar 2019 | Published: 21 Mar 2019

Cisco Systems, Inc.
 

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