Software Documentation White Papers

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Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

16 Ways Dell OpenManage Helps Your Business
sponsored by Dell Technologies & IntelĀ®
WHITE PAPER: Access this infographic that highlights the 16th generation of Dell PowerEdge servers with 16 examples of how OpenManage portfolio enhances server range.
Posted: 15 May 2024 | Published: 15 May 2024

TOPICS:  IT Management
Dell Technologies & IntelĀ®

Elevate the Employee Experience with ESG
sponsored by ServiceNow
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

How to Have Productive Experiences for Your Employees
sponsored by ServiceNow
WHITE PAPER: An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

8 Questions You Should Ask About Linux Systems Management
sponsored by Red Hat and JBoss
WHITE PAPER: IT organizations are always looking for ways to save money and time without compromising on issues like security or compliance. Exploring the value of your systems management solution is a lot easier when you know the right questions to ask. We have a few suggestions for how to get started.
Posted: 29 Jul 2009 | Published: 28 Jul 2009

Red Hat and JBoss

Hitachi IT Operations Analyzer: Root Cause Analysis for Supporting Fault Identification
sponsored by Hitachi Vantara
WHITE PAPER: Hitachi Data Systems introduces Hitachi IT Operations Analyzer software with unique Root Cause Analysis functionality. The IT Operations Analyzer is a powerful, proven approach to simplifying IT infrastructure management, with comprehensive performance and availability monitoring of up to 250 server, network and storage nodes.
Posted: 04 Jun 2009 | Published: 01 May 2009

Hitachi Vantara

The Desktop Dilemma: Liberty vs. Lockdown
sponsored by Bit9, Inc.
WHITE PAPER: CIOs and IT departments are under tremendous pressure to implement better processes over how software is deployed, managed, and used by their employees on their company computers. This document will outline a nine-step methodology that can make or break your transition to a well-managed and controlled Windows environment.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Bit9, Inc.

Best Practices for a Successful Upgrade Project
sponsored by HCL Software
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Software

Five Things Your IT Resources Should Be Telling You - And Aren't
sponsored by Unisys
WHITE PAPER: This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools.
Posted: 22 Jan 2009 | Published: 22 Jan 2009

Unisys