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WEBCAST: Join Elizabeth Woodward, IBM Agile Practice Expert, as she discusses how software development leaders and agile teams can identify the impact of choices in organizing their team structure to optimize a distributed Agile methodology. 

Posted: 04 Apr 2011 | Premiered: Apr 4, 2011

WHITE PAPER: Despite the popularity of self-service desks, over 71% of organizations still find their customer experience lacking – but what's missing? Turns out, it might be the human element. Inside, find out how a virtual support agent can transform your IT service capabilities with machine-driven support and human-based conversations.

Posted: 26 Nov 2018 | Published: 26 Nov 2018

WHITE PAPER: Read this paper to learn how automated cloud policy governance works and the benefits it can provide to your organization.

Posted: 14 Dec 2018 | Published: 14 Dec 2018

WHITE PAPER: In this white paper, uncover the three major use cases for cloud integration, including SaaS, cloud-native, and even legacy apps. You'll also read about the differences between traditional integration techniques and API-led connectivity – and which one offers a more efficient integration model.

Posted: 26 Nov 2018 | Published: 26 Nov 2018

WHITE PAPER: Inside this white paper, get an in-depth look at the three core operational tasks that AIOps is designed to augment: intelligent alerting, alert correlation, and auto-remediation – and what this might look like in your ITSM strategy.

Posted: 28 Nov 2018 | Published: 28 Nov 2018

EBOOK: In this e-book, find out why you need a platform that helps you innovate faster than ever to create value for your business and new experiences for your customers. Continue reading to explore a broad overview of the most popular Salesforce integration scenarios in accounting, project management, customer support, and marketing.

Posted: 20 Nov 2018 | Published: 20 Nov 2018

EGUIDE: In this E-Guide, learn how to garner support for a DevOps adoption. See how employees at even large organizations like Spotify have been able to demonstrate the benefits of a DevOps adoption, and the increased agility they've realized since adopting.

Posted: 27 Nov 2018 | Published: 19 Nov 2018

WHITE PAPER: Discover the top 5 challenges that businesses like yours are facing during digital transformation projects – and how to overcome them.

Posted: 13 Dec 2018 | Published: 13 Dec 2018

WHITE PAPER: Inside, take a peek at how small and midsize enterprises are addressing digital transformation – whether as a leg-up on competitors or as a means of survival. Based on cross-industry survey data, you'll also get a glimpse at the technology investments fueling this movement.

Posted: 19 Nov 2018 | Published: 19 Nov 2018

WHITE PAPER: How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.

Posted: 16 Nov 2018 | Published: 16 Nov 2018