Robotic Systems

EZINE: It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up.

Posted: 05 Oct 2018 | Published: 05 Oct 2018

EGUIDE: In this e-guide we will examine some of the bigger themes that emerged over the course of Mobile World Congress 2019 - which now attracts over 100,000 people every year.

Posted: 05 Dec 2019 | Published: 12 Mar 2019

EGUIDE: In this e-guide, read about the key highlights from this year's AWS Summit Sydney, including AWS's take on machine learning and what Australia needs to do to find its innovation mojo.

Posted: 19 Apr 2018 | Published: 19 Apr 2018

ESSENTIAL GUIDE: Society is not keeping pace with technological change, with artificial intelligence and robotics offering the greatest benefits but also the greatest negative effects, this report from the World Economic Forum reveals

Posted: 13 Jan 2017 | Published: 13 Jan 2017

WHITE PAPER: Download this white paper to explore how interaction analytics work, and review how speech and interaction analytics can help your organization improve customer satisfaction, increase productivity, and create stronger customer support teams.

Posted: 28 Mar 2019 | Published: 31 Dec 2018

EGUIDE: Within 20 years technology could automate as many as two thirds of middle-ranking job, meaning employers will find it difficult to find the people with the high-level skills they need. This changing demographic has led to a spurt of technological innovation in Human Resources as companies gear up for the recruitment wars that lie ahead.

Posted: 26 Apr 2018 | Published: 26 Apr 2018

EZINE: In this week's Computer Weekly, as adoption of containers grows rapidly, we look at the choices and potential benefits of the technology, the efforts being made to secure internet of things devices and how the latest Brexit plans will affect the UK tech sector. Read the issue now.

Posted: 13 Jul 2018 | Published: 13 Jul 2018

PRODUCT LITERATURE: Download this brief datasheet toexplore Appian's Robotic Workforce Manager for Blue Prism. Learn about RPA's role in Robotic Workforce Manager, and find out how you can empower line of business users with greater self-service capabilities.

Posted: 20 Jun 2019 | Published: 20 Jun 2019

WHITE PAPER: In this white paper, discover how companies are increasing compliance with interaction analytics, and explore how interaction analytics can help organizations improve contact center performance while increasing compliance with regulations from TCPA, HIPAA, EFTA, CFPB, and more.

Posted: 01 Apr 2019 | Published: 31 Dec 2018

EGUIDE: What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.

Posted: 16 Jul 2019 | Published: 16 Jul 2019