10 Predictions for The Next Decade of Analytics
sponsored by Adobe Inc
RESOURCE:
AI and other analytics technologies are driving incredible innovations and advancements that business leaders only dreamed of a short time ago. Download this blog post to explore the top 10 predictions for the next decade of analytics and the impacts they’re expected to have on business processes.
Posted: 09 Jan 2020 | Published: 09 Jan 2020
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10 Ways Financial Services Companies Are Using Intelligent Information Management to Drive Digital Transformation
sponsored by M-Files
WHITE PAPER:
Like most vertical markets, today's banks and financial institutions are dealing with the data deluge brought on by digital transformation. In this white paper, learn how intelligent information management (IIM) can help banks and financial institutions overcome the challenges of digital transformation, and give them a competitive edge.
Posted: 14 Feb 2019 | Published: 14 Feb 2019
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16 Critical Invoice Audit and Contract Compliance Use Cases
sponsored by AppZen
WHITE PAPER:
Forward-thinking finance teams are embracing AI to audit their invoice-based spend by having it go through prior invoices in search of errors, fraud, contract violations—and more. Read this white paper for 16 critical invoice audit and contract compliance use cases that only AI can make possible.
Posted: 09 Aug 2019 | Published: 09 Aug 2019
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2020 Digital Trends Deep Dive: AI Gets Marketers Back into Marketing
sponsored by Adobe Inc
RESEARCH CONTENT:
AI and ML adoption is projected to grow the most among CX leaders in 2020. Find out why and explore the different ways companies are implementing it in Adobe and Ecoconsultancy’s 2020 Digital Trend report, which focuses on AI and ML adoption among marketers.
Posted: 14 Jan 2020 | Published: 14 Jan 2020
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2020: AI TRENDS FOR THE NEW DECADE
sponsored by Dataiku
ANALYST REPORT:
Read this analyst report to learn the 6 AI trends to watch for in 2020 and beyond to make sure your organization is not left behind, as well as key factors that will evolve the role of the data scientist.
Posted: 20 Jan 2020 | Published: 20 Jan 2020
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24x7 Customer Service Without Additional Headcount
sponsored by Serviceaide
WHITE PAPER:
Download this white paper to learn how the IT service desk demonstrates how the internal CX is influenced by the journey through interaction touchpoints, and why achieving this often requires a redesign of company culture, new technology, and modernized processes.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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25+ Data-Driven Tips for Customer Service Teams
sponsored by Nextiva
WHITE PAPER:
The average consumer expects a near perfect customer experience (CX), and can jump brands at the drop of a hat. Meeting these expectations is tough, but not impossible. Read this white paper for 25 data-driven tips to improve your customer service teams and create a consistently bar-raising CX.
Posted: 27 Sep 2019 | Published: 27 Sep 2019
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3 Ethical and Legal Considerations for Patient Privacy and Data Security
sponsored by FairWarning
WHITE PAPER:
Download this white paper to find out how AI can transform healthcare's privacy and security space and empower better decision-making and patient trust.
Posted: 23 Jul 2019 | Published: 23 Jul 2019
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3 Steps to a Successful Workplace Chatbot Project
sponsored by Workgrid
RESOURCE:
View this article to discover 3 easy steps your organization can take in order to ensure workplace chatbot project success. Review the importance of persona mapping, and get the tools you need to perfect your chatbot implementation project.
Posted: 24 Sep 2019 | Published: 19 Jul 2019
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4 Critical Business Challenges Faced by Support
sponsored by Coveo
RESOURCE:
Customer expectations are changing faster than ever before. Do you know what to expect? View this infographic to explore the 4 critical business challenges facing modern support organizations and learn how AI-powered search can provide help.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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4 Simple Reasons Why Rules-Based Solutions Are Failing IT Operations
sponsored by Moogsoft
WHITE PAPER:
Read this white paper for 4 simple reasons why rules-based solutions are failing IT operations, and how AIOps can help to eliminate 90% of alerts.
Posted: 30 Oct 2019 | Published: 30 Oct 2019
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5 Big Myths of AI and Machine Learning Debunked
sponsored by Splunk
WHITE PAPER:
Read this white paper for an explanation of the key differences between weak and strong AI and a debunking of 5 common myths regarding AI and machine learning (ML).
Posted: 12 Nov 2019 | Published: 12 Nov 2019
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5 Big Myths of AI and Machine Learning Debunked
sponsored by Splunk
WHITE PAPER:
This white paper will debunk 5 common myths surrounding one of the business world's most promising technological assets—AI and machine learning.
Posted: 09 May 2019 | Published: 31 Dec 2018
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5 Considerations for AutoML
sponsored by H20.ai
WEBCAST:
Watch this webinar to listen to H2O.ai's Kaggle Grandmaster, Bojan Tunguz and Vinod Iyengar, VP Marketing and Technical Alliances discuss the top 5 considerations in selecting an AutoML platform.
Posted: 22 Nov 2019 | Premiered: Nov 22, 2019
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5 Reasons to Make Virtual Agent Adoption a Priority
sponsored by Serviceaide
RESOURCE:
Explore the top 5 reasons for making virtual agent adoption a priority in your organization today.
Posted: 02 Aug 2019 | Published: 02 Aug 2019
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5 Signs It's Time to Partner with a Retail Technology Provider
sponsored by SFG
WHITE PAPER:
In this white paper, explore 5 signs it's time to partner with a retail technology provider. Review how ecommerce businesses can benefit from retail technology partners, and discover if SFG is right for your organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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5 Steps to Transform Your IT Organization with Artificial Intelligence
sponsored by Splunk
WHITE PAPER:
Jump into this guide to learn the five steps it takes to get started on a big data and machine learning infused IT operations strategy – without getting bogged down by too many tools and competing IT priorities.
Posted: 18 Jan 2019 | Published: 18 Jan 2019
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5 Ways Artificial Intelligence Transforms Invoice Data Capture
sponsored by Hyland
WHITE PAPER:
Accounts payable practitioners surveyed for the Institute of Finance and Management’s (IOFM) recent “Future of Accounts Payable Study” rank AI among the most important technologies to the future of their profession over the next 3 years. Download this white paper for 5 ways that accounts payable can benefit from data capture solutions that use AI.
Posted: 13 Jan 2020 | Published: 13 Jan 2020
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5 Ways to Deliver Great Customer Self Service
sponsored by Coveo
RESOURCE:
View this infographic to explore 5 ways to deliver successful customer service experiences while positively impacting your bottom line.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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5G, AI, Deepfakes and Beyond: The Future of IT and Security
sponsored by Splunk
WHITE PAPER:
The past few years has seen the emergence of several innovative technologies and increased sophistication of attacks – both of which shape the way business is done. In this report, explore the cybersecurity trends and threats to keep in mind for 2020 and beyond.
Posted: 10 Dec 2019 | Published: 10 Dec 2019
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7 Predictions for the RPA Market
sponsored by Automation Anywhere
WHITE PAPER:
Jump into this resource to get a peek at how experts are predicting the evolutions of robotic process automation (RPA), including notable market shifts, major technology disruptions, and emerging RPA use cases.
Posted: 25 Feb 2019 | Published: 31 Dec 2018
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7 Technology Trends Impacting the Human Experience in 2020
sponsored by DMI Inc
EBOOK:
Discover the seven technology trends predicted to make the biggest splash in 2020’s human experience evolution, including swarm intelligence, digital twins, XR, and more.
Posted: 07 Jan 2020 | Published: 07 Jan 2020
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7 Ways to Set Up Your Chatbot for Success
sponsored by Ascendum Solutions LLC
WHITE PAPER:
How successful is your chatbot? View this white paper to explore the 3 primary causes of chatbot failure. Unlock 7 ways to improve your chatbot's success rate, and gain a critical understanding of chatbot design and implementation.
Posted: 05 Aug 2019 | Published: 05 Aug 2019
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8 Modern Technologies to Support AI and Deliver Results
sponsored by Dell EMC
RESOURCE:
IDC reports that thriving enterprises invest in modern IT to operate more efficiently and unlock the value of their data, while "survivors" struggle with enormous amounts of data on legacy hardware. Read this white paper for 8 modern technologies to adopt to support AI and deliver results.
Posted: 12 Aug 2019 | Published: 07 Nov 2019
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5 Trends to Watch in 2018 for Content Management Systems
sponsored by Enginess
EGUIDE:
In this e-guide, content management expert Geoffrey Bock, dives into what's in store for content management in 2018 – think smart content getting smarter, omnichannel delivery advancements, digital asset management and more.
Posted: 15 Jun 2018 | Published: 31 Dec 2017
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