Make Journey Mapping Your Secret to Outstanding Customer Service
sponsored by ServiceNow
WHITE PAPER:
View this white paper to explore how you can better asses the quality of your customer experience by gaining a better understanding of your customer journey. Learn how to lay the foundation for a successful customer journey map, and discover how to put your journey map into action.
Posted: 16 Jul 2019 | Published: 16 Jul 2019
|
|
|
Integrating Content Services into Low-Code Applications
sponsored by Hyland
RESEARCH CONTENT:
In this whitepaper, learn how low-code applications have become a major player in the BPM and ECM strategies of so many, and how you can leverage low-code platforms to fill developer gaps and enable lines of business.
Posted: 29 Mar 2019 | Published: 29 Mar 2019
|
|
|
Rapid Response IT Business Continuity Checklist
sponsored by Habour IT
RESOURCE:
As the COVID-19 pandemic continues to escalate, businesses worldwide are adapting to meet unprecedented challenges. If you’re looking for an effective framework for identifying these challenges and setting priorities, read this rapid response IT business continuity checklist. It may help you get a technical sense of where your organization stands.
Posted: 25 Aug 2020 | Published: 25 Aug 2020
|
|
|
E.ON Electrifies Business Users to Accelerate Process Efficiency with Winshuttle
sponsored by Winshuttle
CASE STUDY:
In this case study, discover how E.ON, one of the United Kingdom's leading power and gas companies, successfully updated their SAP plant maintenance strategy and improved process efficiency with Winshuttle.
Posted: 04 Jun 2019 | Published: 31 Dec 2018
|
|
|
Process Automation the Benefits and Realities for Shared Service Centers
sponsored by Winshuttle
WHITE PAPER:
Many shared service centers are seeking to reduce costs and improve the lives of their employees by automating certain tasks, even as they struggle with data duplication, errors, and erasure. Read on to learn how process automation can help your business cut costs and improve productivity even as it helps ease the burden of data management.
Posted: 17 Jul 2020 | Published: 17 Jul 2020
|
|
|
Ready for a Machine Learning Data Catalog?
sponsored by Alation
WEBCAST:
View this webinar to learn about the trends that have led to the rise of machine learning data catalogs (MLDCs). Discover how to select a data catalog that meets the needs of your business, and explore why combining machine learning and collaboration features are critical to data cataloging success.
Posted: 30 Aug 2019 | Premiered: Sep 18, 2018
|
|
|
Benefits of Digital Transformation for Oil and Gas Companies
sponsored by TIBCO
WHITE PAPER:
A recent IDC Analyst Infobrief outlined 6 specific challenges in making sense of oil and gas companies’ data that posed the greatest concern. Access this white paper to view these challenges and to gain exposure to 3 use cases that reveal how analytics can help you outcompete your peers in the oil and gas industries.
Posted: 24 Feb 2020 | Published: 24 Feb 2020
|
|
|
Geolocation and Mobile BPM: Benefits & Challenges
sponsored by HERE
EGUIDE:
In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.
Posted: 01 Mar 2016 | Published: 25 Feb 2016
|
|
|
Something Old, Something New
sponsored by SearchSOA.com
EBOOK:
The addition of analytics and cloud services has refashioned business process management for organizations increasingly complicated by processes run both in the cloud and on-premises.
Posted: 23 Feb 2015 | Published: 23 Feb 2015
|
|
|
Enterprise machine learning and AI: Use Cases and Challenges
sponsored by SearchCIO
EBOOK:
In this handbook, learn how AI and machine learning advancements are disrupting digitized business and what CIOs can do to take advantage of the AI revolution.
Posted: 29 Jul 2019 | Published: 29 Jul 2019
|
|
|
|
|
|
