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Optical Carrier 24 Reports
 
The Future of ITSM is Agile: Practical Guide for Working with ITIL 4
sponsored by Atlassian
EBOOK: Open up this 40 page eBook to jumpstart your organization’s agile journey with ITIL 4, including how to build a high-velocity service team and top practice areas for transforming the ways IT teams work. Plus, best practices for bringing agile and DevOps into ITSM.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Atlassian

Customer Engagement: How Your Communication System Makes or Breaks It
sponsored by 8x8, Inc.
RESOURCE: Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

8x8, Inc.

ITAM Governance Best Practices
sponsored by Livingstone Tech
WHITE PAPER: IT asset management (ITAM) governance helps protect organizations against a variety of corporate risks and allows them to switch from being reactive to proactive in their risk mitigation. Open up this white paper to read up on everything ITAM governance, including the risks of poor ITAM governance, IT governance best practices and more.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Livingstone Tech

Computer Weekly - 8 December 2020: Where next for Windows?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.
Posted: 04 Dec 2020 | Published: 08 Dec 2020

ComputerWeekly.com

Webinar: Four Key Considerations for Video Conferencing
sponsored by Pexip
WEBCAST: Today’s workforce requires robust communications tools for sharing information and collaborating at any time, from anywhere. But when it comes to these tools, one size does not fit all. Access this webinar to join Frost & Sullivan Analyst Rob Arnold as he discusses 4 key considerations for selecting a video conferencing provider/partner.
Posted: 09 Feb 2021 | Premiered: Feb 9, 2021

Pexip

7 Critical Success Factors for Your Cloud Voice Strategy
sponsored by Intrado
WHITE PAPER: With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.
Posted: 17 Dec 2020 | Published: 17 Dec 2020

Intrado

8X8 Open Communications Platforms
sponsored by 8x8, Inc.
EBOOK: As many organizations turn to a full-time remote work model, reliable communications have never been so critical. In this interactive e-book, learn about 8x8 Open Communications Platform which can help deliver seamless communications across your organization by combing cloud phone, video collaboration, team chat, contact center and analytics.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

8x8, Inc.

Vonage Video Trends Report
sponsored by Vonage
WHITE PAPER: Vonage’s video API saw a 600% increase in video minutes from April to July of 2020, and this helped businesses get through the COVID-19 pandemic. See this report, presented by Vonage, to learn about the massive increase of video usage by region.
Posted: 11 Dec 2020 | Published: 11 Dec 2020

Vonage

AIOps Done Right in Banking
sponsored by Dynatrace
WHITE PAPER: Banks that want to see tangible benefit from AIOps need to know that it is a journey but – when done right — can offer up a whole new level of automation and agility. This white paper dives more into what AIOps can do to help banks drive innovation and gain a competitive edge. Open now to take a look at challenges, success stories, and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Dynatrace

The Working from Home Toolkit
sponsored by RingCentral
WHITE PAPER: Remote work is not going anywhere, and organizations are preparing for what looks to be the future of work. This means gathering tools such as admin control, call recording and forwarding, team collaboration and more to deliver the best chance for business to boom, even from home. Download The Working From Home Toolkit to learn more.
Posted: 21 Dec 2020 | Published: 30 Apr 2020

RingCentral
 

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