Optical Carrier 24

VIDEO: Tune into this video case study to learn how Hydro One, a Canadian utilities provider, transformed their IT infrastructure using software-defined data center technology to meet market demands head on. Plus, learn how they used their SDDC deployment to achieve greater systems visibility, lower operating costs, and more.

Posted: 16 Dec 2019 | Premiered: 16 Dec 2019

WHITE PAPER: Despite the allure, 20% of startups fail before reaching 2 years in business, and 44% never make it to the 5-year mark. What makes some startups more successful than others? Find out in this white paper, which reviews the 5 secrets to success that can help ensure the future of your small business.

Posted: 07 Feb 2020 | Published: 07 Feb 2020

EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.

Posted: 11 Sep 2019 | Published: 11 Sep 2019

CASE STUDY: Acosta had a legacy video communications tool in place, but it wasn’t meeting the organization’s needs, leaving its end users frustrated. However, with so many employees and a wide range of services, the teams needed a communications platform that employees would use. In this case study, learn why Acosta decided to implement Zoom.

Posted: 06 Feb 2020 | Published: 31 Dec 2019

VIDEO: Tune into this quick clip to learn how REA Group Limited – a multinational digital real estate advertising firm – optimized their digital operations strategy, improved customer experience, enhanced fraud detection capabilities, and more using PagerDuty.

Posted: 03 Feb 2020 | Premiered: 27 Apr 2019

WEBCAST: Moffitt Cancer Center’s mission is simple: contribute to the prevention and cure of cancer. Whether it’s Zoom Meetings or Zoom Rooms or Zoom-enabled operating rooms, Moffitt uses Zoom as its communications backbone to enable doctors, nurses, specialists, and labs to easily collaborate. Watch this short video to learn more.

Posted: 05 Feb 2020 | Premiered: Nov 21, 2019

RESOURCE CENTER: Poke around this resource center from SearchITOperations to read, watch, and learn more about how AIOps delivers intelligent operational capabilities and enhanced visibility to once traditional IT operations.

Posted: 03 Dec 2019 | Published: 03 Dec 2019

EGUIDE: Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.

Posted: 13 Sep 2019 | Published: 13 Sep 2019

RESOURCE: Access this resource to learn how PagerDuty’s IT operation and incident management software compares to competing offers – and how factors like flawless uptime, mobile incident response capabilities, and more give PagerDuty an advantage.

Posted: 11 Feb 2020 | Published: 11 Feb 2020

EZINE: In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.

Posted: 27 Sep 2019 | Published: 01 Oct 2019