Optical Carrier 12

ANALYST REPORT: Microsoft Teams has seen widespread adoption in the last 6 months. As such, it would be beneficial for organizations to view an evaluation of the potential financial impact of Teams as well as with customer interviews and surveys detailing their experiences using Teams. Now you can – view this Forrester report to see the findings.

Posted: 19 Oct 2020 | Published: 30 Apr 2019

EGUIDE: As cloud UC services emerged, vendors touted cost savings as a key driver, but Nemertes Research results did not align, as average operational costs for cloud services were more costly. That is, until this year for companies with rollouts of fewer than 1,000 licenses. In this e-guide, learn why operational costs are starting to decline.

Posted: 28 Dec 2020 | Published: 28 Dec 2020

ANALYST REPORT: Access this analyst report to see 451 Research's Application and Infrastructure Performance Market Map for 2019 which includes the top topics of conversation in monitoring.

Posted: 06 Nov 2020 | Published: 01 Jan 2019

PRODUCT OVERVIEW: Learn about curbside patient notification, and how it can help you serve your patients safely, in this product overview.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WHITE PAPER: For many organizations, UC and contact centers have operated separately, leaving agents in silos and sales/marketing/product teams out of the loop. But the market is shifting towards a complete unification of these tools under a single vendor. In this white paper, learn about the benefits of combining UC and contact center solutions.

Posted: 15 Dec 2020 | Published: 15 Dec 2020

EBOOK: We’ve learned that remote work is no longer a nice-to-have perk—it is an operational pillar that enables employees to serve customers, generate revenue, reduce costs, and innovate from anywhere using any device. Stay in the game – read this essential guide for valuable insights to accelerate your organization’s shift to operate-from-anywhere.

Posted: 20 Oct 2020 | Published: 20 Oct 2020

WEBCAST: In the healthcare industry, information must be recorded and transferred as quickly as possible but gets slowed down due to manual processes. In this webinar, hear what an expert has to say about why legacy tech is no longer working and how using machine learning (ML) in your organization solves these data issues.

Posted: 20 Nov 2020 | Premiered: Nov 20, 2020

CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.

Posted: 22 Dec 2020 | Published: 31 Jul 2020

VIDEO: Today’s workplace requires collaboration and involves teams all over the world. Organizations everywhere are seeking stronger employee engagement and better customer experiences to increase productivity and agility. Watch this short video to discover an integrated, secure unified communications and next-gen collaboration offering.

Posted: 13 Nov 2020 | Premiered: 13 Nov 2020

ANALYST REPORT: Unified communications & collaboration professionals are always searching for ways to uncover growth potential by impacting value proposition. But what separates a firm from its competitors in this respect? View this report to see the story of how one firm earned Frost & Sullivan’s award for customer value leadership.

Posted: 20 Nov 2020 | Published: 20 Nov 2020