Cloud Rises Above On-Prem in the Cloud Communications Battle
sponsored by Fuze
WHITE PAPER:
Cloud communications isn’t on the drawing board anymore: It’s happening, and with a change like this, the list of possible solutions is constantly growing. So, how do you know which provider you should pick? Start your review with this white paper, which explores 5 key questions to ask any potential UCaaS provider before deciding.
Posted: 10 Jan 2020 | Published: 10 Jan 2020
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A Guide to AIOps: The Future of IT Ops
sponsored by Zenoss, Inc.
WHITE PAPER:
Jump inside this guide to learn what features are baked into a modern AIOps toolkit – including which core IT layers use machine learning and which used algorithm-based predictive models.
Posted: 27 Dec 2019 | Published: 27 Dec 2019
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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Emerging Trends with IT Monitoring Tools
sponsored by Zenoss, Inc.
WHITE PAPER:
Read this brief interview with 451 Research senior analyst Nancy Gohring to learn her takes on the latest IT monitoring trends – including AI, IT tool consolidation, and more.
Posted: 26 Aug 2019 | Published: 26 Aug 2019
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Adopting Team Collaboration Tools: What to Know
sponsored by 4Net
EGUIDE:
Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
Posted: 10 Sep 2019 | Published: 10 Sep 2019
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Case Study: Optimizing Aging IT Processes with Automation and Machine Learning
sponsored by Ayehu
CASE STUDY:
See firsthand how a multi-national company counteracted aging and ineffective IT practices through automation, analytics-driven support tools, and even machine learning – all to earn their competitive edge back.
Posted: 01 Nov 2019 | Published: 01 Nov 2019
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Top 10 Factors to Consider When Selecting a Cloud Communications Provider
sponsored by Nextiva
ANALYST REPORT:
As businesses embark on digital transformation projects, they increasingly adopt cloud communications solutions to gain faster and more cost-effective access to cutting-edge features and capabilities. Download this white paper for key service provider attributes that businesses must consider when deploying cloud communications solutions.
Posted: 30 Sep 2019 | Published: 30 Sep 2019
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Barracuda CloudGen Firewalls Protect Geocell's Expanding Operations
sponsored by Barracuda Networks
CASE STUDY:
As telecom provider Geocell expanded, they found themselves spending too much time administering firewalls to each location—an incredibly tedious task. Learn more about the next-generation firewall that seamlessly centralized their network management controls in this case study.
Posted: 16 May 2019 | Published: 16 May 2019
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How to Manage Remote Employees
sponsored by Owl Labs
WHITE PAPER:
The increase in remote work is startling. In fact according to recent research, 68% of global, full-time employees reported working from home at least once per month. But what is the impact on management? Find out in this white paper, which gives tips and tricks for managing remote and co-located employees.
Posted: 25 Oct 2019 | Published: 25 Oct 2019
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Cloud vs. On-Premises: Understanding the Key Differences
sponsored by Fuze
RESOURCE:
The only way to understand the advantages of one thing over another is to compare them side-by-side. In this resource, see how Fuze’s cloud communications delivery model compares to traditional premises-based systems.
Posted: 13 Jan 2020 | Published: 13 Jan 2020
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