Optical Carrier 12

WHITE PAPER: When emergencies arise, the convenient way to contact 911 may be to use a wireless device, or a phone connected to a MLTS system. Unfortunately, these do not deliver the same level of location precision as traditional landlines. In this white paper, learn how Intrado is solving this location issue to help first responders.

Posted: 02 Apr 2021 | Published: 02 Apr 2021

WEBCAST: Today’s workforce requires robust communications tools for sharing information and collaborating at any time, from anywhere. But when it comes to these tools, one size does not fit all. Access this webinar to join Frost & Sullivan Analyst Rob Arnold as he discusses 4 key considerations for selecting a video conferencing provider/partner.

Posted: 09 Feb 2021 | Premiered: Feb 9, 2021

DATA SHEET: In this brief, learn how the Microsoft Surface Hub 2S can help support health and safety protocols while empowering team collaboration between on-site and remote teams.

Posted: 07 Apr 2021 | Published: 07 Apr 2021

EBOOK: Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

WHITE PAPER: High-velocity ITSM is all about transitioning an IT organization from a traditional service development and support team to one operating at high speed. Open up this white paper to explore more on this topic, including benefits of high velocity IT, high-velocity ITSM platforms and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: As remote working has now become the new norm, enterprises are implementing Zoom for their UC needs to promote enhanced productivity. As such, security and seamless migration are top of mind for enterprise IT administrators. Leverage this white paper to see how Oracle’s Session Border Controller (SBC) is playing a major role in this effort.

Posted: 22 Feb 2021 | Published: 22 Feb 2021

ANALYST REPORT: UCaaS represents a marked departure from yesterday’s premises-based business “phone system”. The transformational impact on employee productivity, business agility and operational efficiencies is driving end-user organizations of all stripes to adopt UCaaS. In this Frost & Sullivan white paper, learn more about the UCaaS market and key trends.

Posted: 31 Mar 2021 | Published: 31 Mar 2021

WHITE PAPER: With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.

Posted: 19 Mar 2021 | Published: 19 Mar 2021

ANALYST REPORT: Enterprise network border controllers (eSBCs) are network elements that control and manage real time multimedia traffic flows between IP networks. They also perform native IP interconnection functions required for real-time communications. Download this report to get an overview of the market leaders in this space.

Posted: 23 Feb 2021 | Published: 23 Feb 2021