Online Medical Services

WHITE PAPER: The recent spread of COVID-19 has created a surge in demand for increasingly popular telemedicine services. Unfortunately, cybercriminals caught wind of this lucrative new vector, putting practitioners and patients at risk. Download this white paper for an overview of the cybersecurity risks in telemedicine and how to overcome them.

Posted: 16 Jun 2020 | Published: 16 Jun 2020

WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.

Posted: 20 Nov 2019 | Published: 20 Nov 2019

WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

ANALYST REPORT: Access this ESG paper to learn how enterprises are harnessing AI and ML to drive more intelligent operations in their businesses, including aiding admins in real-time collection and analyzing constantly generated telemetry data across the infrastructure.

Posted: 19 May 2020 | Published: 31 Dec 2019

EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.

Posted: 14 Feb 2020 | Published: 27 Feb 2020

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.

Posted: 05 Apr 2018 | Published: 12 Apr 2018

EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.

Posted: 21 Nov 2019 | Published: 21 Nov 2019

WHITE PAPER: Visibility into the performance of your organization’s service desk provides insight into what issues to focus on to provide the support your clients expect, but KPIs aren’t always easily translated. Save a copy of this 18-page eBook, which focuses on the seven KPIs used by top service providers to measure service desk efficiency.

Posted: 29 Apr 2020 | Published: 29 Apr 2020

EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.

Posted: 15 Feb 2019 | Published: 21 Feb 2019