Online Content Services

WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 22 Jan 2021 | Published: 02 Feb 2021

WHITE PAPER: IT professionals struggle to manage alerts, particularly the amounts of false alerts they get in a day. How can they build a more successful monitoring strategy? View this guide to learn best practices for smarter alerting, faster troubleshooting and more proactive monitoring – and discover how AIOps is paving the way for the future of alerting.

Posted: 12 Mar 2020 | Published: 12 Mar 2020

EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.

Posted: 30 Mar 2021 | Published: 30 Mar 2021

EZINE: Tech Nordic Advocates has adopted a new approach to closing the gender gap in Danish technology startups, looking to emulate Canada's top-down approach.

Posted: 17 May 2021 | Published: 27 May 2021

EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.

Posted: 09 Oct 2020 | Published: 09 Oct 2020

EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?

Posted: 12 Aug 2020 | Published: 12 Aug 2020

EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.

Posted: 11 May 2020 | Published: 21 May 2020

EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.

Posted: 26 Mar 2021 | Published: 26 Mar 2021

EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.

Posted: 21 Nov 2019 | Published: 21 Nov 2019