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WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

EBOOK: Sustainable cyber resilience requires a proactive approach to address today’s cyber risks. In this e-book, discover how organization can achieve cyber resilience in an increasingly digitized world, gain quick tips for achieving budgetary approval from the board and discover how to combat todays threats – read on to unlock this exclusive insight.

Posted: 20 Jan 2021 | Published: 20 Jan 2021

PODCAST: More people are on video than ever before, but this huge increase has also brought increased security concerns. ‘Zoombombing’ and other video conferencing breaches are in the headlines, and enterprises are being called to ensure privacy and security for all users. Jump into this podcast to hear a breakdown of the subject in detail.

Posted: 08 Feb 2021 | Premiered: May 7, 2020

DATA SHEET: In this solution brief, learn more about CallTower’s Office and Microsoft 365 licensing features. Also, learn about the licensing required for a full Microsoft Teams Direct Routing experience.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

RESOURCE: A cloud-based, hosted collaboration solution enables motivated teams, talent retention, community innovation, and more. In this infographic, learn about Lumen and Cisco’s UC model which can help to deliver on these benefits and create a productive work environment.

Posted: 19 Feb 2021 | Published: 19 Feb 2021

WHITE PAPER: Banks that want to see tangible benefit from AIOps need to know that it is a journey but – when done right — can offer up a whole new level of automation and agility. This white paper dives more into what AIOps can do to help banks drive innovation and gain a competitive edge. Open now to take a look at challenges, success stories, and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

WHITE PAPER: Remote work is not going away, and as a result, organizations are having to completely rethink what it means to be technologically ready. In this white paper, explore the conditions regarding businesses’ approach to digital transformation in the era of remote work, and see the biggest drivers behind the adoption of various communication tools.

Posted: 16 Dec 2020 | Published: 16 Dec 2020

WHITE PAPER: This white paper dives into what AIOps can do in the event of a crisis, from root cause analysis to auto-remediation, to help retailers drive better customer experience and gain a competitive edge. Download now to take a look at challenges, success stories, platform walkthroughs and more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: The increase in remote work is here to stay, and this means that choosing the right video conferencing solution for your business has become imperative. Without doing so, you put your business at risk of falling behind. In this white paper, examine 4 features that make a viable video conferencing platform.

Posted: 21 Dec 2020 | Published: 30 Sep 2020

WHITE PAPER: Vonage’s video API saw a 600% increase in video minutes from April to July of 2020, and this helped businesses get through the COVID-19 pandemic. See this report, presented by Vonage, to learn about the massive increase of video usage by region.

Posted: 11 Dec 2020 | Published: 11 Dec 2020