Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015
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GoAnywhere MFT
sponsored by Help/Systems
DATA SHEET:
GoAnywhere MFT is an enterprise-level solution which will secure, automate and manage all of your organization’s file transfer needs through a single interface. In this data sheet, learn how GoAnywhere MFT can help your organization comply with data privacy regulations.
Posted: 13 Feb 2020 | Published: 13 Feb 2020
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German Hearing Care Firm Audibene Chooses Zoom to Modernize Communication, Collaboration with Remote Teams
sponsored by Zoom Video Communications
CASE STUDY:
Audibene, requires clear, effective communication and collaboration. However, its legacy solution didn’t have the necessary functionality needed to create a collaborative communications experience. In this case study, learn how Audibene was able to improve the effectiveness of their internal communications with the help of Zoom.
Posted: 07 Feb 2020 | Published: 31 Jan 2020
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Deliver high-performance business services with visibility and AIOps
sponsored by ServiceNow
RESOURCE CENTER:
Poke around this resource center from SearchITOperations to read, watch, and learn more about how AIOps delivers intelligent operational capabilities and enhanced visibility to once traditional IT operations.
Posted: 03 Dec 2019 | Published: 03 Dec 2019
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How Acosta Uses Zoom to Help Deliver Brand Success for Leading Retail, CPG Companies
sponsored by Zoom Video Communications
CASE STUDY:
Acosta had a legacy video communications tool in place, but it wasn’t meeting the organization’s needs, leaving its end users frustrated. However, with so many employees and a wide range of services, the teams needed a communications platform that employees would use. In this case study, learn why Acosta decided to implement Zoom.
Posted: 06 Feb 2020 | Published: 31 Dec 2019
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Leaping Toward 5G
sponsored by Lumina Networks
RESOURCE:
As part of an SD-Core solution, LEAP helps operators deploy 5G without creating a new network silo. In this infographic, learn 5 key highlights that can be addressed by using LEAP.
Posted: 27 Nov 2019 | Published: 27 Nov 2019
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Listen to a Recorded Incident Response Call
sponsored by PagerDuty
RESOURCE:
Take a listen to a recorded reenactment of an actual major IT incident, designed to illustrate the real-world incident response processes as outlined by PagerDuty’s Incident Response documentation and framework.
Posted: 31 Jan 2020 | Published: 20 Jun 2019
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No More Alert Storms
sponsored by PagerDuty
RESOURCE:
Access this resource to learn how PagerDuty’s IT operation and incident management software compares to competing offers – and how factors like flawless uptime, mobile incident response capabilities, and more give PagerDuty an advantage.
Posted: 11 Feb 2020 | Published: 11 Feb 2020
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Global Knowledge Customer Testimonial
sponsored by Zoom Video Communications
VIDEO:
Global Knowledge is one of the world’s largest professional and IT training organizations. Its video communications solution had to fit the unique design of its online learning services, not the other way around. In this short video, find out how the Zoom platform, including Zoom’s APIs, helps empower Global Knowledge’s mission.
Posted: 03 Feb 2020 | Premiered: 19 Dec 2019
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Tips for Conducting Wireless Network Monitoring
sponsored by 7SIGNAL
WHITE PAPER:
Wireless network monitoring (WMN) helps you answer important questions about how your network is functioning and performing. Without it, end users may experience problems before they can be addressed by IT managers. Learn about WMN and explore tips for using it in this white paper.
Posted: 18 Dec 2019 | Published: 18 Dec 2019
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