THE NEW SHAPE OF OFFICE COLLABORATION
sponsored by Shure Inc
RESOURCE:
Right now, everyone is wondering what offices will look like when we return to them. We know they’ll be different, but what are some specific trends that are gaining ground? For example, how will meeting rooms change to enable social distancing? And what does this mean for conference room audio? Glance at this article to find out.
Posted: 11 Dec 2020 | Published: 07 Nov 2020
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Unified Communications Application: Uses and Benefits
sponsored by Cisco Systems, Inc.
PRODUCT LITERATURE:
Productivity gains and cost savings from unified communication applications can be challenging for organizations considering the required investment. Based on a survey of 200 organizations using these applications, this paper outlines their challenges.
Posted: 27 Mar 2007 | Published: 01 Jan 2006
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CPaaS and API: Hottest Trends and Buyer's Guide
sponsored by Bandwidth
EGUIDE:
The CPaaS and API market is bustling, with acquisitions and new vendors emerging. Inside, learn about the recent API trends that should be on your radar, and discover a CPaaS buyer's guide that will help you properly evaluate vendors and choose the right CPaaS for your enterprise.
Posted: 14 Jun 2017 | Published: 08 Jun 2017
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Get Ahead with a Business Communications Network
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
Posted: 14 Aug 2009 | Published: 14 Aug 2009
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Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER:
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009
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Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER:
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011
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SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
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How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER:
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011
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Lumber Company Cuts Customer Delays down to Size
sponsored by Cisco Systems, Inc.
CASE STUDY:
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
Posted: 22 Feb 2008 | Published: 01 Jan 2006
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IP Telephony from A-Z -- The Complete IP Telephony eBook
sponsored by ShoreTel - OLD
EBOOK:
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
Posted: 19 May 2009 | Published: 31 Dec 2007
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