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Internet Telephony Reports
 
Network Purchasing Intentions 2012
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This in-depth research from Computer Weekly and Tech-Target, reveals the IT networking trends and spending priorities for European IT professionals in 2012.
Posted: 30 Jul 2012 | Published: 30 Jul 2012

ComputerWeekly.com

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

Unified Communications Application: Uses and Benefits
sponsored by Cisco Systems, Inc.
PRODUCT LITERATURE: Productivity gains and cost savings from unified communication applications can be challenging for organizations considering the required investment. Based on a survey of 200 organizations using these applications, this paper outlines their challenges.
Posted: 27 Mar 2007 | Published: 01 Jan 2006

Cisco Systems, Inc.

Top of the Class: City & Guilds Take a Radical Approach to Unified Communications
sponsored by Azzurri
WHITE PAPER: This case study highlights one leading UK organization that chose to install one managed service for its four existing telecom suppliers to enhance business productivity at a far lower cost.
Posted: 04 Oct 2013 | Published: 04 Oct 2013

Azzurri

Canadian Airport Reaps the Benefits of Truly Unified Communications
sponsored by Hewlett Packard Enterprise
CASE STUDY: In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...
Posted: 06 Jun 2008 | Published: 01 Feb 2008

Hewlett Packard Enterprise

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.
 

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