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A Computer Weekly buyer's guide to retail technology sponsored by ComputerWeekly.com EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process. Posted: 17 Oct 2018 \| Published: 17 Oct 2018 TOPICS: Application Programming Interfaces \| Artificial Intelligence \| eCommerce \| eCommerce Services \| eCommerce Software \| RFID

Oracle Value Realization: Service Cloud Benchmark Paper sponsored by Oracle Corporation RESEARCH CONTENT: Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation. Posted: 23 Apr 2019 \| Published: 31 Jan 2019 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Personalization

Special Report on Infosys sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This 6 page special report from Computer Weekly gives you the key facts on Infosys, its strategy, products and services and financial performance. Posted: 26 Jul 2012 \| Published: 26 Jul 2012 TOPICS: Business Process Outsourcing \| Cloud Computing \| Consultants \| Consulting Services Industry \| eCommerce \| eCommerce Services \| eCommerce Software \| Health Care Software \| Outsourcing \| Software

Case Study: How John Lewis Conquered the Web sponsored by ComputerWeekly.com BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. Posted: 17 Mar 2014 \| Published: 17 Mar 2014 TOPICS: Boards of Directors \| Business Development \| Business Environment \| Business Integration \| Business Systems \| CIOs \| Consultants \| Content Archiving \| Content Integration \| Content Management \| Content Management Software \| Content Management Systems \| Data Analytics \| Data Management \| Data Management Software \| Data Migration \| eBusiness \| eBusiness Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Enterprise \| Enterprise Architectures \| Enterprise Computers \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Systems \| Graphic Design \| Graphic Designers \| Management Change \| Managing Change \| Oracle (Product) \| Professional Services Industries \| Project Management \| Project Portfolio Management \| Retail Trade Industry \| ROI \| Testing \| Web 2.0 \| Web Authoring \| Web Content Management \| Web Development \| Web Development Tools \| Web Enablement \| Web Hosting \| Web Page Publishing Software \| Web Server Software \| Web Site Administration \| Web Site Design \| Web Site Design Services \| Web Site Monitoring

Solution Spotlight: Supply Chain Management and Electronic Data Interchange sponsored by IBM and ComResource EGUIDE: Read this expert e-guide to learn how today's manufacturers can maximize their use of electronic data interchange (EDI) to improve supply chain management (SCM) efficiency. Posted: 12 Dec 2012 \| Published: 10 Dec 2012 TOPICS: Data Integration \| eCommerce Software \| EDI \| Supplier Relationship Management \| Supply Chain Automation \| Supply Chain Collaboration \| Supply Chain Execution \| Supply Chain Integration \| Supply Chain Management \| Supply Chain Software \| XML

One Click Away: Where Does the Data Come From? sponsored by LANSA WHITE PAPER: Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information. Posted: 20 Feb 2014 \| Published: 20 Feb 2014 TOPICS: Data Governance \| Data Management \| Data Management Software \| Data Quality \| eCommerce \| eCommerce Services \| eCommerce Software \| Information Governance \| Information Management \| Information Management Software \| Online Shopping \| Product Management \| Standards

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Rampart Hosting Brings Salesforce Automation and E-Commerce to Progress Lighting’s 5,000 Item Inventory sponsored by Appcelerator CASE STUDY: In 2011, residential and commercial lighting provider Progress Lighting contracted Rampart Hosting, LLC to develop a mobile application to allow its customers to browse its catalog of products on iPhone, iPad and Android devices. Read this case study to discover the mobile development tools and strategies that Rampart leveraged. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Application Development \| Cloud Computing \| eCommerce Software \| iPod \| Mobile Middleware \| Sales Force Automation

Addressing changing customer behavior sponsored by IBM WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. Posted: 13 Nov 2013 \| Published: 31 May 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software

How Luxury Brands Can Reach The Growing Market in China - Presentation transcript sponsored by CDNetworks PRESENTATION TRANSCRIPT: This presentation transcript explains how your business can leverage a global content delivery network (CDN) to increase application performance and deliver reliable ecommerce services to customers across the globe. Posted: 31 Jul 2012 \| Published: 21 Jun 2012 TOPICS: Application Deployment \| Application Integration \| Application Monitoring \| Application Performance Management \| Applications Management \| B2B \| B2C \| C2C \| Content Delivery \| Content Management \| Customer Loyalty \| Customer Retention \| Customer Service \| eCommerce \| eCommerce Software \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Web Applications Management

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