CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 05 Oct 2011
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Case Study: How John Lewis Conquered the Web
sponsored by ComputerWeekly.com
BOOK:
Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014
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How to tackle trust and co-operation
sponsored by ComputerWeekly.com
WHITE PAPER:
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
Posted: 25 Oct 2011 | Published: 10 Nov 2010
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How Data-centric Enterprises Are Accelerating the Shift to a Digital-first Business Design
sponsored by TIBCO
WHITE PAPER:
This white paper introduces a framework for digital commerce data initiatives and reveals the capabilities required to achieve success. Read on to learn how to navigate this volatile market and position your company for data-driven success with 5 key strategies.
Posted: 20 Aug 2020 | Published: 30 Jun 2020
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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015
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European cross-border e-commerce
sponsored by ComputerWeekly.com
IT BRIEFING:
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012
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How a Top E-Commerce Strategy Leads to Strong Sales
sponsored by ZeroLag Communications Inc.
EGUIDE:
In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.
Posted: 24 Jun 2014 | Published: 24 Jun 2014
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Discount Tire Accelerates Its E-Commerce Business With Red Hat Satellite And IBM
sponsored by Red Hat and JBoss
CASE STUDY:
In 2000, Discount Tire Company decided to bring management of its e-commerce infrastructure in-house after having outsourced it for several years. Learn how they turned to the rock-solid reliability of Red Hat's Enterprise Linux platform to handle the task of supporting their new e-commerce environment.
Posted: 28 Jul 2009 | Published: 28 Jul 2009
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Computer Weekly - 8 May 2012: The changing face of retail IT
sponsored by ComputerWeekly.com
EZINE:
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
Posted: 07 May 2012 | Published: 08 May 2012
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Solution Spotlight: Supply Chain Management and Electronic Data Interchange
sponsored by IBM and ComResource
EGUIDE:
Read this expert e-guide to learn how today's manufacturers can maximize their use of electronic data interchange (EDI) to improve supply chain management (SCM) efficiency.
Posted: 12 Dec 2012 | Published: 10 Dec 2012
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