Information Technology Systems

EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.

Posted: 12 Nov 2019 | Published: 14 Nov 2019

WEBCAST: A natural place to start when switching to intelligent automation is robotic process automation, or, RPA. Machine learning (ML), paired with RPA, is actually the best way to go. In this webinar, experts discuss how to fully maximize automation within an organization, including challenges to overcome, how to apply best practices and more.

Posted: 23 Nov 2020 | Premiered: Nov 23, 2020

EBOOK: IT monitoring tools deliver plenty of data, but sometimes, the volume can be a problem. It's a challenge to know how closely to monitor infrastructure and applications, especially when some tools monitor apps in real time.

Posted: 29 May 2020 | Published: 29 May 2020

EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.

Posted: 30 Aug 2019 | Published: 12 Sep 2019

RESOURCE: What if you could achieve to 55% lower storage latency? Support more IOPS to manage larger workloads? Handle up to 40% more VMs and transactions? Read this infographic to learn how it's possible with hyper-converged infrastructure (HCI).

Posted: 29 May 2019 | Published: 31 Dec 2018

WHITE PAPER: As automation has moved from giving businesses a competitive edge to now being just a basic necessity, the question becomes how organizations can automate, not whether they will. Enter: automation CoE. This guide defines what an automation CoE is and what it does, plus how to set the foundation for creating one at your organization.

Posted: 20 Nov 2020 | Published: 20 Nov 2020

VIDEO: Tune into this discussion with a panel of leaders from Atlassian as they weigh-in on their strategies for shaping and scaling Atlassian’s own security, compliance, and reliability methodologies.

Posted: 19 Aug 2020 | Premiered: 19 Aug 2020

ANALYST REPORT: Intelligent monitoring solutions have emerged as a direct response to traditionally siloed monitoring tools, using AI-functionality to provide a holistic and less reactive approach to IT diagnostics. Download this market report to learn how the top intelligent application and service monitoring vendors of Q2 2019 stack up against one another.

Posted: 27 Aug 2019 | Published: 18 Apr 2019

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.

Posted: 30 Apr 2019 | Published: 30 Apr 2019