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Rightsizing Your ServiceNow Spend sponsored by ClearEdge WHITE PAPER: ServiceNow's licensing models and product bundles can be inflexible, leaving little wiggle room to avoid overpaying for the functionality you need. Without best practices to accurately forecast your licensing demand, the risks can be even greater. Download this useful guide to learn more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: IT Service Management \| IT Services \| IT Spending \| Negotiation \| Purchasing \| Purchasing Best Practices \| Spend Management

Software demo: Early warning system for modern IT infrastructure monitoring sponsored by LogicMonitor SOFTWARE DEMO: Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization. Posted: 14 Jan 2021 \| Premiered: 14 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Managed Services Agreement Gotchas Guide sponsored by ClearEdge WHITE PAPER: MSP agreements are among the riskiest contracts to negotiate; custom scoping requirements, performance metrics, and lack of price transparency cripple your ability to benchmark costs against competitive solutions. This guide addresses offers key tips to help you succeed. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Licensing \| Outsourcing \| Purchasing \| Purchasing Best Practices \| Service Level Management \| SLA \| SLA Management Services \| Spend Management

Adapting IT operations to uncertain times sponsored by ServiceNow WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19. Posted: 18 May 2020 \| Published: 18 May 2020 TOPICS: Business Continuity Planning \| Business Continuity Planning Software \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

Salesforce Street Pricing & Sales Tactics sponsored by ClearEdge WHITE PAPER: This special report provides you with the actual discounts negotiated in more than 100 recent Salesforce deals on products like CRM, Marketing Cloud, Einstein and more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Support Software \| IT Service Management \| IT Services \| IT Spending \| Negotiation \| Purchasing \| Purchasing Best Practices \| Spend Management

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients sponsored by ComputerWeekly.com EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm. Posted: 23 Oct 2020 \| Published: 12 Nov 2020 TOPICS: Artificial Intelligence \| Backups \| IT Infrastructure \| IT Outsourcing Services \| IT Services \| Software \| Software Development Tools \| Storage Devices

CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows sponsored by ComputerWeekly.com EZINE: Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place. Posted: 15 Nov 2020 \| Published: 26 Nov 2020 TOPICS: Financial Applications Software \| Financial Services \| Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| Mobile Device Management \| Security

Cisco Contract Gotchas Guide sponsored by ClearEdge WHITE PAPER: Customers doing business with Cisco most often contract through a Cisco Enterprise Agreement (EA). The discounts can be enticing but risks inherent to this agreement expose you to cost overruns in other ways. This guide exposes the "Top 3 Gotchas in a Cisco EA" and explains how to avoid them. Posted: 14 Sep 2021 \| Published: 14 Sep 2021 TOPICS: Contract Management \| Contracts \| IT Service Management \| IT Services \| IT Spending \| Licensing \| Negotiation \| Network Management \| Network Management Services \| Networking \| Purchasing \| Purchasing Best Practices \| Spend Management \| Telecom Spending \| Telecommunications Service Providers \| Telecommunications Services

CW Benelux: Dutch banks fight money laundering sponsored by ComputerWeekly.com EGUIDE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped. Posted: 28 Aug 2020 \| Published: 28 Aug 2020 TOPICS: Computer Crimes \| Computer Industry \| Financial Applications Software \| Financial Reporting \| Financial Services \| Financial Transaction Processing \| IT Best Practices \| IT Governance \| IT Services \| IT Workforce \| Security \| Security Best Practices \| Security Systems

451 Research: Open RAN transitions for established service providers sponsored by Red Hat & Intel ANALYST REPORT: In this 451 Research report, explore how RAN technologies enable communications service providers to enhance 4G networks at the mobile edge and prepare for the transition to 5G. Posted: 12 Nov 2020 \| Published: 12 Nov 2020 TOPICS: Network Architectures \| Network Infrastructure \| Network Management \| Network Management Protocols \| Network Management Services \| Network Management Software \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Wireless Broadband Routers \| Wireless Networks

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