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IT Operations Management Book of Knowledge sponsored by ServiceNow WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies. Posted: 21 Oct 2020 \| Published: 21 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services

Computer Weekly - 28 July 2020: Meet the CIO connecting IT in the most inhospitable environments sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we discuss the challenges of running global IT in the world of copper mining. We look at how tech vendors are adapting their products to meet the lockdown demands of working from home. And we examine how zero-trust methods can help secure container technology. Read the issue now. Posted: 24 Jul 2020 \| Published: 28 Jul 2020 TOPICS: Artificial Intelligence \| Cloud Computing \| Financial Services \| Networking \| Remote Users \| Storage Devices \| Telecommunications Services

A practical approach to ITIL 4 adoption 10 mistakes to avoid and 10 steps to follow sponsored by ServiceNow EBOOK: Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption. Posted: 12 Feb 2021 \| Published: 12 Feb 2021 TOPICS: IT Infrastructure \| IT Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

What is AIOps for Monitoring? sponsored by LogicMonitor EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps. Posted: 04 Feb 2021 \| Published: 04 Feb 2021 TOPICS: Artificial Intelligence \| IT Industry \| IT Management \| IT Service Centers \| IT Services \| IT Workforce

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets sponsored by ComputerWeekly.com EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses. Posted: 24 Jan 2020 \| Published: 13 Feb 2020 TOPICS: Artificial Intelligence \| Computer Hardware \| Intelligent Networks \| Internet Infrastructure \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| IT Systems \| Security \| Security Best Practices

Magic Quadrant for IT Vendor Risk Management Tools sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

The Changing Nature Of TV sponsored by Lumen WHITE PAPER: TV is transforming – Although delivering video to the viewer is essentially the same, whether by QAM or IP, the shifting nature of access, consumption and interaction has caused enough uncertainty to raise the question: “What is television?” Dive into this white paper to get the numbers on new TV, and see why the time to shift to IP is now. Posted: 09 Feb 2021 \| Published: 09 Feb 2021 TOPICS: Content Delivery \| Content Management \| Content Networking \| Data Center Management \| Data Center Networking \| Network Applications Software \| Network Configuration Management \| Network Configuration Management Software \| Network Design \| Network Infrastructure \| Network Management \| Network Management Software \| Network Performance \| Network Performance Management Software \| Networking \| Television Broadcasting Industry \| Television Services \| Television Systems \| Video Services

2021 UKI Salary Survey Analysis Video sponsored by ComputerWeekly.com EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector. Posted: 30 Mar 2021 \| Published: 30 Mar 2021 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems \| IT Workforce

CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows sponsored by ComputerWeekly.com EZINE: Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place. Posted: 15 Nov 2020 \| Published: 26 Nov 2020 TOPICS: Financial Applications Software \| Financial Services \| Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| Mobile Device Management \| Security

Under the Hood of the Modern IT Service Desk sponsored by ServiceNow EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own. Posted: 27 Jan 2020 \| Published: 27 Jan 2020 TOPICS: IT Service Management \| IT Services

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