ITS Reports

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by TechTarget Customer Experience
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

TechTarget Customer Experience

Optimizing the PC Segment of California's IT Infrastructure
sponsored by Intel Corporation
CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
Posted: 27 May 2009 | Published: 27 May 2009

Intel Corporation

Into the Future: The Fast Track for Financial Markets
sponsored by IBM Line of Business
WHITE PAPER: This paper explores how high performance computing solutions from IBM can enable high-velocity financial analytics and trading.
Posted: 17 Jun 2008 | Published: 01 Sep 2007

IBM Line of Business

Clearswift Government Communications 2.0
sponsored by Clearswift
WHITE PAPER: In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust.
Posted: 08 Nov 2013 | Published: 31 Aug 2013

Clearswift

Enterprise Content Management for Transforming Government
sponsored by EMC Corporation
WHITE PAPER: Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically.  What benefits could ECM bring to your agency?
Posted: 10 Dec 2010 | Published: 10 Dec 2010

EMC Corporation

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

Gartner

The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Enterprise

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett Packard Enterprise

Real Time Endpoint Compliance for Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks.
Posted: 08 Apr 2014 | Published: 31 Oct 2013

IBM

How to Prevent Security Breaches Through Effective Management and Control of USB Devices
sponsored by Lumension
WEBCAST: Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity.
Posted: 12 Aug 2009 | Premiered: Aug 12, 2009

Lumension