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IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention sponsored by ConnectWise EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here. Posted: 11 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce \| ITIL \| Managed Security Services \| Managed Security Services Providers

The MPS opportunity for SMBs sponsored by ComputerWeekly.com ANALYST REPORT: Analysts Louella Fernandes and Clive Longbottom examine the need for Managed Print Services (MPS) and how SMBs are faring as they embark on their MPS journey. Posted: 14 Oct 2014 \| Published: 14 Oct 2014 TOPICS: Cloud Computing \| Cloud Storage Services \| IT Management \| IT Outsourcing Services \| IT Service Management \| Managed Security Services \| Managed Security Services Providers \| Outsourcing

Exploring cloud Security as a Service options sponsored by SearchSecurity.com EGUIDE: There are a number of new cloud-based security products, to help mitigate today’s cloud computing risks. This tip examines Security-as-a-Service tools available and the key features that are most important in a cloud server security platform such as encryption, identity management, configuration and vulnerability management and more. Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Cloud Computing \| Cloud Security \| Configuration Management \| Data Encryption \| Identity Management \| Managed Security Services \| Security Management \| Software as a Service

Transform Your SAP Deployment with Managed Cloud Services sponsored by IBM ANALYST REPORT: Download this Frost & Sullivan report to discover the benefits of employing managed cloud services to migrate SAP workloads. You'll also learn how to overcome 6 critical cloud adoption concerns with this approach and tactics for choosing the right managed cloud services provider. Posted: 08 Aug 2019 \| Published: 31 Dec 2017 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Managed Security Services \| Managed Security Services Providers

Fortune 100 Insurance Company Case Study sponsored by CyberArk Software, Inc CASE STUDY: Securing privileged access to robotic credentials was a top priority for the CVP of Privileged Access Management at a Fortune 100 Insurance Company. In this case study, learn how they implemented CyberArk Blue Prism integration to secure Robotic Process Automation (RPA) deployments and accelerate operational agility. Posted: 05 Nov 2019 \| Published: 05 Nov 2019 TOPICS: Managed Security Services \| Robotics \| Security \| Security Management \| Security Software \| Security Systems \| Security Threats

Cloud Endpoint Security: Considerations for Cloud Security Services sponsored by Symantec Corporation EGUIDE: This E-Guide from SearchSecurity.com explains the benefits of cloud endpoint security services and unveils a number of considerations to keep in mind before adoption. View now to learn more! Posted: 26 Feb 2013 \| Published: 26 Feb 2013 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Endpoint Security \| Firewall Management \| Malware \| Managed Security Services \| Security \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Vulnerability Management

The Financial Benefit of Cisco’s Elastic Core sponsored by Cisco Systems, Inc. WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Automation \| Business Service Providers \| IT Services \| Managed Security Services \| Network Architectures \| Network Capacity \| Network Management \| Network Security \| Network Service Providers \| Network Traffic Management \| Networking \| ROI \| Routing \| TCO

Minimize your financial institution’s risk with solutions from IBM sponsored by IBM WHITE PAPER: Organisations face many challenges as they become more reliant on web technology: web applications are increasingly being targeted, and at the same time, compliance regulations continue to grow in complexity. Learn how to tackle these issues with IBM Rational, a comprehensive solution that provides protection, while helping to ensure compliance. Posted: 04 Aug 2011 \| Published: 04 Aug 2011 TOPICS: Financial Industry Organizations \| Managed Security Services \| Regulatory Compliance \| Web Application Security \| Web Applications Management \| Web Services Security

PassMark Success: Endpoint Protection sponsored by Symantec Corporation WHITE PAPER: Check out this video to find out more about a solution that has been given might marks by PassMark in terms of performance, and find out what it can do for your organization. Posted: 10 Apr 2013 \| Published: 10 Apr 2013 TOPICS: Endpoint Security \| Managed Security Services \| Security \| Security Management

IT Services: A Management model for CIOs sponsored by CenterBeam EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing. Posted: 26 Jun 2013 \| Published: 26 Jun 2013 TOPICS: Business Management \| Business Process Management \| Business Process Outsourcing \| Business Service Management \| Business Service Providers \| CIOs \| Email Management \| IT Best Practices \| IT Governance \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Network Management \| Storage Management

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