Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.
In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured.
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
In this week's Computer Weekly, we discuss the challenges of running global IT in the world of copper mining. We look at how tech vendors are adapting their products to meet the lockdown demands of working from home. And we examine how zero-trust methods can help secure container technology. Read the issue now.
Thanks to an app developed in Sweden, drones can get life-saving equipment to heart-attack victims before emergency services can arrive on the scene, potentially increasing patient survival rates. Also in this issue, read about a Swedish bank's time-saving robots.
Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.