Personalized Video Experiences
sponsored by Motorola, Inc.
WHITE PAPER:
This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video.
Posted: 05 Jan 2009 | Published: 31 Dec 2008
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Pitney Bowes Case Study
sponsored by Virtela Communications, Inc.
CASE STUDY:
When Pitney Bowes needed to extend the company's internal enterprise applications to its offices overseas, it required a solution for connecting securely to the corporate IT network.
Posted: 03 Mar 2008 | Published: 22 Feb 2008
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The Truth About Cognitive and AI
sponsored by BMC
RESOURCE:
AI and cognitive technologies are finally ready to shed their sci-fi associations and make an impact on day-to-day business and IT operations, and companies are eager to dive in. Inside, find out why IT service management might be the best place to get started.
Posted: 15 Jul 2019 | Published: 06 Dec 2018
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Transforming the IT Value Chain
sponsored by ServiceNow
EBOOK:
A single IT platform—powered by a unified data model, shared intelligence, best practice workflows, platform‑level AI capabilities, and a common look and feel—is the key to create an IT organization that can move fast, innovate, drive productivity, and deliver the consumer‑like experiences. Read this ebook to learn how.
Posted: 30 Apr 2019 | Published: 20 Apr 2019
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The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK:
Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018
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Networks in Transition: How Leaders are Addressing Multifaceted Challenges
sponsored by Verizon
WHITE PAPER:
Digital transformation efforts are skyrocketing – and these projects rely on a variety of resources across your IT networks. What's your network's threshold for handling these workloads? Take this whitepaper to figure out the top network deliverables you should prioritize when supporting digital transformation projects in 2019.
Posted: 15 Aug 2019 | Published: 15 Aug 2019
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Going Up? How Atlas Schindler Elevators Revamped Their IT Services
sponsored by Serviceaide
WHITE PAPER:
In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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CSPs Discuss Digital Transformation for 5G in the Real World
sponsored by Lumina Networks
VIDEO:
Lumina Networks asked some of the industry's most transformative telcos about the factors which matter to making sure 5G networks fulfill their promise. In this video, see what factors matter to experts from AT&T, Telefonica, BT, Orange and more.
Posted: 25 Nov 2019 | Premiered: 28 Oct 2019
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Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK:
Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018
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Moogsoft AIOps Helps HCL reduce MTTR by 33% for Hybrid Cloud Managed Service Assurance
sponsored by Moogsoft
WHITE PAPER:
From operational noise, to overwhelming waves of alerts, to change frequency, managing IT service operations can grow to unmanageable levels that can drown IT teams in inefficiencies. Download this whitepaper which dives into the 4 benefits of AIOps for managed IT services, and learn about how it can control 5 critical challenges.
Posted: 31 Oct 2019 | Published: 31 Oct 2019
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