SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
|
|
|
Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
|
|
|
Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
|
|
|
ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
|
|
|
Why Digital Transformation in Healthcare Starts with Modern IT
sponsored by ServiceNow
WHITE PAPER:
An increasing number of healthcare organizations are consolidating or replacing legacy service management tools with cloud based ITSM to drive digital transformation. Download this CIO by IDG paper to learn about the move to cloud-based ITSM and how it can help your organization, as well as 3 ServiceNow case studies.
Posted: 25 Nov 2019 | Published: 25 Nov 2019
|
|
|
Measuring the Value of Data and Analytics Inside Modernized IT Departments
sponsored by DELL EMC & INTEL
RESEARCH CONTENT:
Read this research paper to learn how current organizations are weighing the costs and benefits of IT modernization—and why these concerns should be top priority for would-be data-driven businesses.
Posted: 26 Nov 2019 | Published: 26 Nov 2019
|
|
|
The Monitoring ELI5 Guide: Technology Terms Explained Simply
sponsored by SolarWinds, Inc.
WHITE PAPER:
Save a copy of this guide to learn about the complex and nuanced world of IT monitoring – through the lens of a five-year old.
Posted: 05 Dec 2019 | Published: 05 Dec 2019
|
|
|
The Enterprise Guide to Continuous Application Modernization
sponsored by New Relic
EBOOK:
Modernization cannot be done overnight and requires serious planning to be successful in the long term. To find out the 5 steps you need to implement an effective modernization strategy, read this ebook.
Posted: 25 Nov 2019 | Published: 25 Nov 2019
|
|
|
MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019
|
|
|
Case Study: Optimizing Aging IT Processes with Automation and Machine Learning
sponsored by Ayehu
CASE STUDY:
See firsthand how a multi-national company counteracted aging and ineffective IT practices through automation, analytics-driven support tools, and even machine learning – all to earn their competitive edge back.
Posted: 01 Nov 2019 | Published: 01 Nov 2019
|
|
|
|
|
|
