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Enterprise IP Contact Centers Reports
 
ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

TOPICS: 
ScanSource & ShoreTel

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

TOPICS: 
SAP America, Inc.

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

TOPICS: 
ScanSource & ShoreTel

Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

TOPICS: 
Avaya

The Value of Nutanix HCI for Enterprise Applications
sponsored by Nutanix
WHITE PAPER: This paper illustrates the results of a study in which 11 organizations shared their experiences with Nutanix Enterprise Cloud Platform solutions. Download the paper to learn 4 areas in which the platform provides significant business value and to view commentary on cost, scalability, and performance.
Posted: 12 Feb 2019 | Published: 31 Dec 2017

TOPICS: 
Nutanix

The Journey Towards Optimized IT Operations
sponsored by ServiceNow
WHITE PAPER: In this collection of data points and industry surveys, read through some of the challenges and opportunities multi-cloud is forcing IT operations teams to come face-to-face with – and what's setting apart the winners from the losers.
Posted: 08 Feb 2019 | Published: 08 Feb 2019

TOPICS: 
ServiceNow

Robotic Process Automation Market Snapshot
sponsored by Automation Anywhere
WHITE PAPER: In this market guide, find out how the top robotic process automation (RPA) vendors stack up against one another on key investment criteria, including ideal use cases, unique RPA capabilities, and more.
Posted: 31 Jan 2019 | Published: 11 Dec 2018

TOPICS: 
Automation Anywhere

IT Modernization: 5 Questions to Ask
sponsored by Dell EMC
WHITE PAPER: Use this resource to uncover the five key questions your organization should be asking to help position IT for modernization success.
Posted: 05 Feb 2019 | Published: 05 Feb 2019

TOPICS: 
Dell EMC

6 Ways Digital Process Automation Can Transform Business Operations
sponsored by K2
WHITE PAPER: Digital process automation (DPA) stands out as unique opportunity for organizations feeling the pressures of today's hyper-competitive market, but understanding the holistic business impact of process automation can be difficult to grasp. Inside, discover 6 examples of the business impact process automation can have.
Posted: 07 Feb 2019 | Published: 07 Feb 2019

TOPICS: 
K2

5 Principles for Securing DevOps
sponsored by Veracode, Inc.
WHITE PAPER: Read this paper to learn how DevOps is transforming the way the world creates software and how following five principles will get your organization on the right path to securing code at DevOps speed.
Posted: 11 Feb 2019 | Published: 11 Feb 2019

TOPICS: 
Veracode, Inc.
 

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