Enterprise IP Contact Centers Reports

Computer Weekly – 2 July 2024: The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we reveal the 50 most influential people in UK technology for 2024, in our annual UKtech50 list. We talk to Post Office scandal campaigner Alan Bates, voted the most influential person in tech this year. Read the issue now.
Posted: 28 Jun 2024 | Published: 02 Jul 2024

TechTarget ComputerWeekly.com

2024 Generative AI Survey APAC
sponsored by TechTarget ComputerWeekly.com
LANDING PAGE: Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.
Posted: 16 May 2024 | Published: 17 May 2024

TechTarget ComputerWeekly.com

CW APAC: Tech career guide – women in IT
sponsored by TechTarget ComputerWeekly.com
EZINE: In this handbook, focused on tech careers for women in the Asia-Pacific region, Computer Weekly looks at what can be done to attract more women into software development.
Posted: 13 Dec 2022 | Published: 15 Dec 2022

TechTarget ComputerWeekly.com

IT Salaries & Careers Infographic North America
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: This year, TechTarget and Enterprise Strategy Group's research division conducted an in-depth study—based on real technology professionals' input—to determine major trends in employment, perks, and staffing in North America. Download the infographic to absorb the study's results and to benchmark your career experience against your peers'.
Posted: 16 Sep 2024 | Published: 16 Sep 2024

TechTarget ComputerWeekly.com

ACCELERATING IMPACT: NONPROFITS + SERVICENOW
sponsored by ServiceNow
EBOOK: How can you balance the nuanced IT requirements within your nonprofit while delivering exceptional experiences for customers and employees? Access this e-book to examine the key areas in which ServiceNow supports the organizational and digital transformation goals of nonprofits.
Posted: 07 Jan 2025 | Published: 07 Jan 2025

ServiceNow

Computer Weekly – 25 June 2024: A revolution in space
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to astronaut Tim Peake about the imminent revolution in space tech and what it means for IT leaders. AI is set to transform the movie industry – we hear what it means for the producers of the latest Mad Max film. And we find out about plans for Saudi Arabian smart city Neom. Read the issue now.
Posted: 24 Jun 2024 | Published: 25 Jun 2024

TechTarget ComputerWeekly.com

Journey to modernizing IT services and operations
sponsored by ServiceNow
EBOOK: How can you boost workforce productivity AND deliver better IT services? In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
Posted: 20 Dec 2024 | Published: 20 Dec 2024

ServiceNow

Computer Weekly – 19 September 2023: Securing Eurovision's online voting system against cyber attacks
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we discover how Once.net and Cloudfare defended the 2023 Eurovision Song Contest against cyber attacks. Our buyer's guide continues to look at integrating software-as-a-service applications, with the governance of SaaS connectivity to the fore. Read the issue now.
Posted: 15 Sep 2023 | Published: 19 Sep 2023

TechTarget ComputerWeekly.com

2022 Media Consumption Study: Fact or fiction - The rep-free buying experience
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: In this infographic, we look at the ever-increasing buyers' need to find information without intrusive sales pitches and give you practical tips on how to shape your digital marketing strategy to address this change in how your buyers' are researching solutions.
Posted: 28 Oct 2022 | Published: 28 Oct 2022

TechTarget ComputerWeekly.com

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope