Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
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SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
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ITIL V4: Intro to the 2019 ITIL Update
sponsored by BMC
RESOURCE:
Dive into this article to find out what's new within the fourth iteration of ITIL, including the most recent batch of certifications, and find out what's changed since the V2 and V3 editions.
Posted: 15 Jul 2019 | Published: 18 Sep 2019
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How to Build a Test Team For a Digital Transformation Project
sponsored by nfocus
WHITE PAPER:
The difference between a successful or unsuccessful digital transformation (DX) projects often sits on the shoulders of your testing team. Read this 4-page whitepaper that will help guide you to assemble the best possible test team for your digital transformation project.
Posted: 08 Jul 2019 | Published: 08 Jul 2019
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Outsourced vs. In-House IT Help Desks
sponsored by Contegix
EGUIDE:
Inside this E-Guide, learn how to properly weigh the dreaded, but often inevitable IT question – should you use an outsourced IT help desk? Plus, learn how to leverage outsourced IT desks to improve internal and external customer satisfaction.
Posted: 25 Jul 2019 | Published: 25 Jul 2019
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HOL: Containerized Development with Docker
sponsored by Oracle Corporation
WEBCAST:
The emergence of container development has provided IT teams a real solution to consolidate on-premise applications within virtual machines Follow this virtual workshop to understand how your business can realistically implement containers and improve application efficiencies.
Posted: 02 Jul 2019 | Premiered: Feb 28, 2018
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Effective Insights from Trustworthy Data
sponsored by Oracle Corporation
WEBCAST:
In the latest episode of the Tomorrow Talks series, the conversation moves on from who's responsible for data security to making sure data delivers value. Tune in to learn more.
Posted: 29 Jul 2019 | Premiered: Jul 29, 2019
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Accelerate and Operationalize AI Deployments Using AI-Optimized Infrastructure
sponsored by IBM
RESEARCH CONTENT:
AI-infused technologies have important precedents; they require AI-capable skillsets and infrastructure. Inside this research report from IDC, find out how real-world organizations are transitioning their enterprise ecosystems to an AI-friendly model – both in personnel and infrastructure composition.
Posted: 09 Jul 2019 | Published: 30 Jun 2018
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