AudioCodes Case Study
sponsored by AudioCodes
CASE STUDY:
PCI Pal’s unique requirements demanded an SBC solution that went beyond standard functionality. In this case study, learn how AudioCodes Mediant VE and CE SBCs running in AWS delivered a unique solution for protecting contact center customers’ sensitive credit card data in compliance with the requirements of PCI DSS.
Posted: 08 Apr 2020 | Published: 08 Apr 2020
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Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011
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Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011
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CIO Trends India
sponsored by ComputerWeekly.com
EGUIDE:
CIOs in India have been put to the test as their organisations implement remote work arrangements amid the Covid-19 pandemic. We look at the impact of the coronavirus outbreak on India's IT industry, why a pandemic specific BCP matters and how CIOs can harden up their datacentre equipment supply chains post-Covid-19.
Posted: 02 Jun 2020 | Published: 03 Jun 2020
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DataOps: Fueling the Success of Modern Data Platform Initiatives
sponsored by Lenses.io
DATA SHEET:
DataOps has emerged in recent years as a driver of the cultural and organizational change that enables enterprises to realize the potential advantages of real-time data processing and analytics. Access this data sheet to discover 5 ways DataOps can make a significant impact on your business.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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Tips for optimizing performance of your Atlassian tools
sponsored by Atlassian
WHITE PAPER:
Click inside this quick infographic to find optimization tips for identifying improvements or changes you can make to your existing Atlassian instances.
Posted: 04 Jun 2020 | Published: 04 Jun 2020
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Rightsizing Your SaaS Spend
sponsored by ClearEdge
WHITE PAPER:
Sizing your SaaS deal incorrectly can cost you in the long run. In this white paper, learn how to dodge potential traps that lead to over- and under-buying, and how to apply deal sizing best practices to optimize your IT spend.
Posted: 28 May 2020 | Published: 28 May 2020
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Post Mortem Handbook
sponsored by PagerDuty
WHITE PAPER:
Post-mortems, after-action reviews, incident reviews, follow-up reviews—whatever the term, these assessments are a great way for development teams to identify and analyze what was successful in a project and what wasn’t. In this guide, PagerDuty shares what exactly their incident response process looks like, from response roles to responsibilities.
Posted: 01 Jun 2020 | Published: 01 Jun 2020
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