Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005
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Australian Government Research Organization Implements Concur for End-to-End Travel and Expense Management and Reporting
sponsored by Concur Technologies
CASE STUDY:
View this case study to learn how the Australian Nuclear Science and Technology Organization (ANTSO) used SAP Concur to provide its staff with the full mobility to manage their travel and expenses, increase visibility into overall spend, and improve compliance and control.
Posted: 13 Sep 2019 | Published: 13 Sep 2019
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Creating the Self-Driving Service Desk
sponsored by Ayehu
WHITE PAPER:
According to Gartner Research, by 2020 less than 30% of all service desk calls will be handled by a real person – because companies recognize the value in automation. Use this service desk automation whitepaper to learn 4 practical uses cases for self-service desks, and review 5 reasons many businesses are making the transition.
Posted: 07 Nov 2019 | Published: 07 Nov 2019
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IT Process Automation Your Survival Guide
sponsored by Ayehu
EBOOK:
Use this e-book to understand how to best address these aspects of IT process automation, along with 7 questions to ask when evaluating tools ITPA.
Posted: 05 Dec 2019 | Published: 05 Dec 2019
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Fintech: Meet ten financial services disruptors - Part One
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide we meet ten up-and-coming financial services disruptors. This series of interviews were originally published on the Computer Weekly blog: Fintech Makes the World go Around.
Posted: 07 May 2019 | Published: 07 May 2019
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Explore Appian's Robotic Workforce Manager for Blue Prism
sponsored by Appian
PRODUCT LITERATURE:
Download this brief datasheet toexplore Appian's Robotic Workforce Manager for Blue Prism. Learn about RPA's role in Robotic Workforce Manager, and find out how you can empower line of business users with greater self-service capabilities.
Posted: 20 Jun 2019 | Published: 20 Jun 2019
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Improve your ROI with the Sage Business Cloud
sponsored by Sage Software
WHITE PAPER:
Download this ERP ROI guide for 6 steps to optimizing ERP, along with 4 KPIs you should be leveraging in your business process evaluations.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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Activity Matters: Identify and Engage the Most Active Buyers in B2B Tech
sponsored by TechTarget
VIDEO:
Open this resource to better understand the value in segmented and informative IT prospect engagement for 7x better responses.
Posted: 25 Nov 2019 | Premiered: 25 Nov 2019
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5 Signs You Are Abusing Excel for Planning
sponsored by Host Analytics, Inc
WHITE PAPER:
This white paper will walk you through the 5 signs that you may be abusing Excel for your planning needs and show you how you can take advantage of the capabilities that you appreciate while avoiding its numerous pitfalls.
Posted: 02 May 2019 | Published: 02 May 2019
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Leveraging Maintenance and Repair Data to Support Operations Excellence
sponsored by Hitachi Vantara
WHITE PAPER:
Use this industrial IoT guide to understand how you can enhance maintenance approaches with IoT data and ultimately reduce labor and repair costs.
Posted: 10 Dec 2019 | Published: 10 Dec 2019
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