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PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...

Posted: 16 Jan 2007 | Published: 01 Aug 2005

ESSENTIAL GUIDE: This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.

Posted: 30 May 2018 | Published: 30 May 2018

CASE STUDY: For many companies, 2021 is all about aligning IT resources and investments with business strategy. In this case study, learn how ServiceNow helps businesses by handling the full IT program lifecycle—from initial ideation to final delivery—allowing for better decisions and more effective execution. Read the case study here.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

EGUIDE: Blockchain technology is increasingly showing its value to business. In this 15-page buyer's guide, Computer Weekly looks at the challenges the technology still needs to overcome, how it's shaping the use of data and what it can do for information security professionals.

Posted: 16 Oct 2019 | Published: 16 Oct 2019

WHITE PAPER: RPA is impacting the way business manage finances because it increases efficiency, reduces the need to outsource (and the security risks created by that), and can be easily deployed on top of your existing programs. Read on to learn about RPA and how your business can use it to improve your company’s financial department.

Posted: 24 Mar 2020 | Published: 24 Mar 2020

EGUIDE: In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.

Posted: 31 Aug 2018 | Published: 31 Aug 2018

WHITE PAPER: Expanding analytic capabilities can help manufacturers ignite business digitization, costs optimization, innovation, and digital disruption resilience. Download this white paper to explore the key areas of opportunity that organizations should consider when trying to achieve smarter manufacturing.

Posted: 21 Feb 2020 | Published: 21 Feb 2020

EGUIDE: In this e-guide we meet ten up-and-coming financial services disruptors. This series of interviews were originally published on the Computer Weekly blog: Fintech Makes the World go Around.

Posted: 03 Jul 2020 | Published: 03 Jul 2020

EGUIDE: In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.

Posted: 29 Oct 2019 | Published: 29 Oct 2019

EZINE: The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.

Posted: 04 Jan 2018 | Published: 11 Jan 2018