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DEFINITION: Enterprise Services Architecture (ESA) is SAP's enhanced version of service-oriented architecture (SOA). ESA facilitates deployment of Web services at the business level. This streamlines the conception and development of innovative application programs within the existing infrastructure of an enterprise, minimizing the cost while allowing timely implementation of new business processes.The term SOA … ESA Software definition sponsored by SearchSAP.com, powered by WhatIs.com an online computer dictionary
ESA Software Reports

Maximising automation and the industrialisation of IT sponsored by ComputerWeekly.com ANALYST REPORT: This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. Posted: 18 Feb 2013 \| Published: 05 Dec 2012 TOPICS: Careers \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| ITIL \| Outsourcing \| Service Level Management \| Service Process Optimization Software \| Software as a Service \| Training \| Workflow Software \| Workforce Planning

Gartner: Best practices for I&O for cloud-readiness sponsored by ComputerWeekly.com ANALYST BRIEF: Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. Posted: 14 Jan 2013 \| Published: 14 Jan 2013 TOPICS: Cloud Computing \| Cloud Management \| Contingency Planning \| Infrastructure Management \| Infrastructure Services \| ITIL \| Managing Change \| Operational Support Systems \| Risk Management \| Service Creation \| Service Level Management \| Service Process Optimization Software \| SLA \| Software as a Service \| Virtual Desktop Infrastructure

Data Collection and Process Automation in an SAP Environment: The Next Generation sponsored by Acsis, Inc. WHITE PAPER: Learn how to address shop floor automation challenges and device integration to deliver more value within a SAP environment. Learn how to facilitate plant device and mobile user automation that works with SAP's Enterprise Service Architecture. Posted: 16 Oct 2006 \| Published: 01 Sep 2006 TOPICS: AIDC \| Business Process Automation \| Data Collection \| Data Integration \| Distribution Centers \| ERP \| Manufacturing Software \| NetWeaver \| SAP (Product) \| Service Process Optimization Software \| Shop Floor Control \| Supply Chain Management

Keeping Service Desk Simple sponsored by Nimsoft, Inc. WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems. Posted: 11 Jul 2012 \| Premiered: Jul 1, 2012 TOPICS: IT Best Practices \| IT Departments \| IT Management \| IT Service Management \| IT Services \| IT Systems \| Service Process Optimization Software

Case Study: Liverpool Women's NHS Foundation Trust sponsored by Kaseya International Limited CASE STUDY: Access this exclusive resource to learn how one organisation within the health care industry updated their whole IT infrastructure by automating their IT support and service to improve system uptime and staff productivity. Dscover how this automation platform that can help your company manage your entire infrastructure while reducing costs. Posted: 23 Aug 2011 \| Published: 23 Aug 2011 TOPICS: Asset Management Services \| Business Insurance \| Business Integration Software \| Change Management \| Patch Management \| Patch Management Software \| Service Level Management \| Service Process Optimization Software

Building the Next Generation Network Bridge: From Today's Network to the Future sponsored by F5 Networks WHITE PAPER: The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges. Posted: 28 Apr 2008 \| Published: 01 Sep 2007 TOPICS: Network Performance \| Network Security \| Networking \| Networking Hardware \| Service Process Optimization Software \| TCP/IP

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

Nampa School District's ITSM Success Story sponsored by Serviceaide CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: Applications Software \| Customer Self-Service \| Customer Service \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| IT Systems \| Troubleshooting

Prioritizing PMOs: Using Scoring to Align Goals sponsored by Planview, Inc. WHITE PAPER: Learn more about how utilizing a scoring system can help struggling PMOs prioritize their workload and "score" business goals. Posted: 21 Mar 2018 \| Published: 31 Dec 2017 TOPICS: Project Management \| Project Management Software \| Project Portfolio Management

The Pros and Cons of Offshoring vs. Nearshoring sponsored by Gorilla Logic RESOURCE: Learn about the pros and cons of traditional offshoring vs. Agile nearshoring and find out how you can simplify collaboration across development projects. Posted: 13 Feb 2018 \| Published: 13 Feb 2018 TOPICS: Application Deployment \| Application Development \| Application Life-Cycle Management \| Applications Management \| Applications Software \| Outsourcing \| Software \| Software Best Practices \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management

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