Documentation Writers

EBOOK: This PSA buyer's e-book is designed to help you identify the essential features to look for in a potential PSA platform. Read the e-book to view these features, as well as a handy checklist on the last page for product comparison purposes.

Posted: 15 Nov 2018 | Published: 15 Nov 2018

WHITE PAPER: Download a copy of Multi-cloud Arises From Changing Cloud Priorities, a commissioned study conducted by Forrester Consulting on behalf of Virtustream, a Dell Technologies business.

Posted: 09 Aug 2018 | Published: 31 Jul 2018

EGUIDE: In this e-guide, read more about Citic Pacific Mining's success, the role of the CIO and chief digital officer at GE, and how Australia is planning to develop its digital competencies.

Posted: 20 Mar 2018 | Published: 21 Mar 2018

WHITE PAPER: What exactly does modern, automation-powered service management look like behind the curtain? Jump into this guide to learn the basics of modern IT service management and then some, from the help desk all the way to the service catalog.

Posted: 14 Aug 2018 | Published: 14 Aug 2018

EGUIDE: We focus on how countries in the Middle East region are trying to diversify their economies away from oil revenues. We look at how Saudi Arabia is trying to create their own version of Silicon Valley, how Dubai is trying to incorporate bitcoin into the property sector and how the UAE is trying to harness the power of artificial intelligence.

Posted: 29 May 2018 | Published: 29 May 2018

EGUIDE: In this e-guide, industry experts explore the different types of skills that are needed for technology roles, as well as the increasing importance of soft skills, creativity and diverse thought in developing the technology teams of the future.

Posted: 12 Mar 2018 | Published: 12 Mar 2018

WHITE PAPER: Crack open this guide to learn how robotic process automation (RPA) not only automates time consuming, repetitive business processes, but can also augment your workers capabilities. Inside, you'll learn about the three forms RPA can take, based on the level of human interaction: unattended automation, attended automation, and hybrid automation.

Posted: 16 Aug 2018 | Published: 16 Aug 2018

WHITE PAPER: As Office 365 becomes integrated within your workforce, unprepared IT teams can have difficulty maintaining the balance between security and accessibility. Learn about one easily integrated workforce solution that can boost employee productivity and security standards simultaneously.

Posted: 03 Apr 2018 | Published: 15 Jun 2016

WHITE PAPER: This IDC white paper delves into the business value of standardizing on Red Hat Enterprise Linux (RHEL) with supporting management software Red Hat Satellite, versus on other Linux distributions. Access now to read the analysis, including the 4 business areas in which standardizing will realize the most return.

Posted: 05 Feb 2018 | Published: 31 Dec 2017

WHITE PAPER: Rather than relying on an external company to run your process automation, your business should consider setting up a center-of-excellence (CoE) group composed of relevant team members to oversee the success of process automation. Keep reading to find out the basics of assembling and managing an automation CoE within your organization.

Posted: 16 Aug 2018 | Published: 16 Aug 2018