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Digital Signal Level 2 Reports
 
Research Report: Unified Communications and Collaboration
sponsored by Avaya
ANALYST REPORT: The market for an integrated UCC platform is growing as the functionality becomes more seamless. In this 2020 Aragon Research Globe for Unified Communications and Collaboration, compare 15 major providers.
Posted: 11 Feb 2021 | Published: 30 Apr 2020

Avaya

How to Deliver Smart, Responsive IT Services in an Always Changing World
sponsored by ServiceNow
WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

Microsoft Teams, By the numbers
sponsored by AppNeta
RESOURCE: In what seems like the blink of an eye, Microsoft Teams has become the go-to for voice, video and collaboration in the enterprise. In this infographic, uncover a breakdown of that trajectory.
Posted: 09 Mar 2021 | Published: 09 Mar 2021

AppNeta

Advanced Technology Solutions from NWN
sponsored by NWN Corporation
WHITE PAPER: Your business’s end users need to stay connected, especially in today’s ‘work-from-anywhere’ ecosystem. But too many IT departments face poor connectivity and limited visibility – and both lead to increased costs. Leverage this white paper to learn about an experience management platform that strives to alleviate these issues.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

NWN Corporation

A practical approach to ITIL 4 adoption 10 mistakes to avoid and 10 steps to follow
sponsored by ServiceNow
EBOOK: Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

ServiceNow

Anyroute Customer Success Story
sponsored by Oracle
VIDEO: Anyroute delivers seamless, secure, always-on communications with Oracle. Oracle Communications Enterprise Session Border Controllers, combined with Oracle Cloud Infrastructure, helps to ensure that Anyroute’s customers can consistently deliver a superior user experience. Watch this short video to learn more.
Posted: 19 Feb 2021 | Premiered: 19 Feb 2021

Oracle

Pexip Video 4 - Webinar: Four key considerations for video conferencing
sponsored by Pexip
WEBCAST: Today’s workforce requires robust communications tools for sharing information and collaborating at any time, from anywhere. But when it comes to these tools, one size does not fit all. Access this webinar to join Frost & Sullivan Analyst Rob Arnold as he discusses 4 key considerations for selecting a video conferencing provider/partner.
Posted: 09 Feb 2021 | Premiered: Feb 9, 2021

Pexip

Magic Quadrant for Contact Center as a Service
sponsored by 8x8, Inc.
ANALYST REPORT: This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.
Posted: 24 Feb 2021 | Published: 09 Nov 2020

8x8, Inc.

Top 4 Growth Areas of Machine Learning in Telecommunications
sponsored by Dataiku
WHITE PAPER: What are the best machine learning (ML) use cases with which telecom companies can exploit the massive number of data points that are flowing through their network? Read this detailed white paper to learn about 4 of them and how to put them into action.
Posted: 08 Mar 2021 | Published: 31 Dec 2020

Dataiku

Remote communication solutions: SUPPORTING ORGANISATIONAL AVAILABILITY
sponsored by Redcentric Solutions Ltd
EBOOK: In this eguide, read about the business disruption caused by the Covid-19 pandemic, and the remote communication solutions that are helping to resolve some of this disruption.
Posted: 09 Mar 2021 | Published: 09 Mar 2021

Redcentric Solutions Ltd
 

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