JSM Incident Management Overview Video
sponsored by Atlassian
VIDEO:
Incident management platforms speed up IT processes, escalating problems to the right person and shortening response times. This quick two minute video covers one company's ITSM platform, and takes you on a tour through the program.
Posted: 23 Nov 2020 | Premiered: 09 Nov 2020
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Top Strategic Technology Trends for 2021
sponsored by Apcela
RESOURCE:
In this resource, the experts at Gartner walk you through the top strategic technology trends set to rock the business world in 2021: the Internet of Behaviors, AI engineering, hyperautomation, and many more.
Posted: 26 Feb 2021 | Published: 19 Oct 2020
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020
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Transform Workforce Experiences With An Intelligent, Unified Approach To IT.
sponsored by Dell Technologies Partner Program
WHITE PAPER:
Access this white paper to learn about Unified Workspace, a platofrm designed to deploy, secure, manage, and support nearly all devices from the cloud.
Posted: 30 Oct 2020 | Published: 30 Oct 2020
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CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE:
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020
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How Humans and AI Can Work Together
sponsored by Enate UK
VIDEO:
Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020
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7 Business Benefits of Moving to a Cloud Communications Solution
sponsored by Avaya
EBOOK:
As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them out, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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Re-Inventing the TEM Organization to Adapt to Accelerating Technology Advanced – The Future of TEM
sponsored by Calero MDSL
WHITE PAPER:
The explosive growth of cloud and now multi-cloud solutions has created a new imperative for Telecom Expense Management (TEM) to actively participate in the overall management of technology deployment within an organization. Download this white paper to learn about the technology advances that have contributed to this heightened importance of TEM.
Posted: 23 Oct 2020 | Published: 23 Oct 2020
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ServiceNow adds mobile app to 'New York' Now Platform
sponsored by ServiceNow
EGUIDE:
ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
Posted: 21 Nov 2019 | Published: 21 Nov 2019
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What to Expect from AIOps in 2019
sponsored by ServiceNow
ESSENTIAL GUIDE:
Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.
Posted: 30 Apr 2019 | Published: 29 Apr 2019
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